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I purchased a converter box from Wal-Mart and the box was defective. I talked to you on the phone and you said to box it up and UPS would pick it up and you would send me a new one. UPS picked it up on 9-22-08 and returned it to you on the 24th. I have not yet received a replacement converter box. Funai Corporation was listed on my receipt but I can find no phone number for them. I am Miriam Fox at 800 Pecan Lane, Lake Waccamaw, NC 28450. Phone 910-646-3645

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  • mimfox Oct 17, 2008

    I need you to send a new box as you promised on the phone

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The customer support for Magnavox is 1-800-605-8610. I spoke to them. They have received your unit. Their time frame for replacement is 6-8 weeks. If you do not receive the unit within the next month please call them at the above number. Glad to be of service.

Posted on Oct 17, 2008

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Try calling this number: Main support number 800-242-7158

Posted on Oct 17, 2008

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Hi there,

seem that you have a problem on delaying your goods to you..

first you can contact the UPS who pick up the box. and ask them who's about the address and telephone soon which you return the unit.

Posted on Oct 17, 2008

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You need to contact the Seller as soon as possible, this is technical support, call Walmart.

Posted on Oct 17, 2008

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