For some reason my camera keeps comming up with a "REMOVE LENS CAP AND PRESS > BUTTON" error but the lens cap isn't on the camera and when I press the button the error clears then pops right back up. I called Panasonic and they weren't any help. I have only had the camera for 3 weeks and I brought it at Circuit City while on vacation. Unfortunately I live outside of the US so I can't take it back and I don't have an authorized panasonic dealer here locally is there anybody that can help me?
2 Other Users Have The Same Problem
Comment by innesg, posted on Feb 02, 2008
I have the same problem. I used the camera sucessfully one day, the next day I kept getting this error message, The camera had not been touched in between times, except for a battery recharge. Nothing I can do makes any difference
Comment by CJF9, posted on Nov 09, 2007
I also have the same problem on my FZ5 after 17 months of use. Panasonic customer support was no help...they said they would research the problem and call me back. I never even received a call. A local camera shop told me that the lens was probably off center, so when the lens trys to adjust, the camera thinks that it is hitting the lens cap. The estimate for them to fix it was between $150 and $200. At this point, I think I'll just buy a new camera.
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I have the exact same problem, he camera went from working to remove lens cap and press right arrow button, it really does sound like a common fault reading the other messages regarding this camera, sounds expensive to get it fixed as well!
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With the lens barrel out, I gently pushed the barrel up, down, left, right and put a little pressure in. Somehow, the barrel worked itself into the right position! The camera works perfectly know. Its worth a shot to save $$$. Be gentle!!
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No matter what I did I kept getting the "Remove lens cap and press right arrow button". Talked to Panasonic Support and , although they tried to give me a solution to get by this error, no luck.
They told me to try and get to the Reset menu to reset the parameters back to factory settings. Took awhile to do this since I only had a few seconds between the "Remove ... " screen popping back up but finally got it to reset but ,again, to no avail.
Talked to a service center in Illinois and ,since the camera is 30 days out of the original 1 year warranty, it will cost a flat $161 to repair.
I doubt that I will do this. Since you're problem is the same as mine, it's sounds like a design fault that Panasonic should pay some attention to, rather than simply saying the camera is out of warranty.
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The only thing to do is try and reset(if there's no special button, just take out the batteries for a few minutes, or do both), to see if it has an effect. Maybe a piece of the lense cap broke inside? or the catches are dirty and confusing the sensor? it's a usefull feature when it works.
It's a great camera, Hope you work it out
Good luck
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