Question about OKI C5510 MFP All-In-One Led Printer
The 2 orange lights (page & exclamation mark) are flashing. The left green light is flashing slower. Printer doens't function.
. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
8. Restart printer.
All toner, drum, fuser and transfer figures return to 100
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Posted on May 16, 2009
Check the toners are not empty. The printer only estimates how much it thinks should be left, there is a possibilty one is empty. this is best done by removing each toner in turn and checking that the hopper in the drum is full to level with the sponge surrounding it. Next check are the toner sensors. These are small and located to the right of each toner cartridge in the wall of the printer, one could be dirty creating the error and not allowing the printer to start up completely, causing the scanner connection to fail and giving you "Failed to get printer information". On this model the scanner and printer are essentially separate units joined by a USB cable.
Posted on Nov 08, 2009
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