Question about Metrologic Instruments MK9540 (ITEMMK954032A38) Handheld

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Voyager 9540 Buzzing

Hello,
When I connect my scanner to my computer the scanner buzzes for a moment and then doesn't scan.  Anything I can do?  It is almost six months old at this point.
Thanks

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Does the scanner show a red line to scan with?

If not, it sounds like the motor has failed (they have a motor inside to spin a mirror).

Unfortunately this is terminal for the scanner, but given that it is only 6 months old, it will hopefully be covered by your warranty.

Posted on Oct 18, 2008

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