Question about Microsoft Xbox 360 Console

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White pixels all over screen when playing game only

I have tons of white pixels all over my screen when i am playing a game only. it's clear when watching a movie or an main tittle screens. why? can anyone help me?

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  • cpolicastro Oct 17, 2008

    Thank You for the help. some people have sugested taking the cover off and let the system get more air does this sound right? only problem is it starts as soon as i turn the system on so i can't imagine it could be that heated up. i will call Microsoft though tio check if i am under warranty.

  • cpolicastro Oct 17, 2008

    i will try that also. i will try after work and pray something works. Thank You again for the help. i will let you know what happens.

  • d4nnyw4de Nov 09, 2008

    sounds like same problem but mine is small white pixelated numbers? any ideas what could cause this?


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Many have tried to diagnose the root cause of thi problem, focusing on the various cables attached to their consoles; but whether using high or standard-definition cables, the same worrying situation of a display blackout occurs.

Others have supposed that the problems are being caused by the hardware component layout within the Xbox 360, blaming its poor orientation as the cause of limited ventilation - and perhaps the subsequent video faults. A few also mention the possibility of an Xbox Live update glitch, which may explain the reason why these people experienced the black screen around the same time.
By best advice is to call Microsoft and see if you are still under warranty and have the system replaced before spending money on new cables.

The number for Microsoft is listed on the back of almost every game booklet.

Posted on Oct 17, 2008

  • Christopher Baroni
    Christopher Baroni Oct 17, 2008

    What you can also do is try to jiggle the wires attached to the tv. If you see the snowy screen start to disipate, you will know it is the wiring. I would hate to see you have to be without a system over a couple of loose wires.

    I really hope this solves your problem.

    Good Luck


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