Question about Smart Technologies SMART Board 580 (SB580)

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Mouse is locked after using Smartboard

We have a laptop connected to a smartboard 580. If you write on the board the mouse is then locked and cannot be used again even after a reboot. The only way to reset it is to right-click on the desktop and then choose the option "close writing layer". As far as I am aware nothing has changed with the setup to make this happen. Does anybody have any ideas?

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  • Anonymous May 26, 2009

    Me too! I use a Mac and the trackpad mouse totally freezes and acts goofy when I plug in the USB for the Smartboard.

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  • 2,236 Answers

Unfortunately with the 580, this is what you have to do.

Posted on Aug 04, 2009

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1 Answer

Only one speaker on my smartboard if working


You will want to confirm that this other speaker is connected to the control speaker. Perhaps the cable is disconnected.

Aug 31, 2011 | Smart Technologies SMART Board 580 (SB580)

1 Answer

Smartboard 580 is connected directly to my MacBook Pro by USB. The light on the smartboard flashes green for about a second when first connected, then stays as a fixed red. All attempts to fix come...


Ensure you have SMART Product Drivers installed through the Education Software Installer and that they are running on the MacBook Pro. More installation information is available in the SMART Notebook link here: http://www.smarttech.com/downloads. Select SMART Board Tools to open SMART's Control Panel and launch Connection Wizard to connect by USB or Serial cable. If require further assistance please contact SMART Customer Support from here: http://www.smarttech.com/contactsupport.

Aug 31, 2011 | Computers & Internet

1 Answer

I have a Smartboard 580 we have dusted off, but there are no drivers/software. Where can I download these from? Thanks


The current release of SMART Product Drivers and SMART Notebook collaborative learning software for Microsoft Windows, Apple Mac OS, and select Linux computers is available from here.

Aug 08, 2011 | Smart Technologies SMART Board 580 (SB580)

1 Answer

Hello - my smartboard pointer is 2 to 3 inches off on my dell laptop. when i use other laptops (borrowed) the alignment is fine. Can you offer any solution? thank you


Hello ale477 When you are on the desktop connected to the SMART Board, hold down the keyboard and right mouse click button simultaneously, this will then take you into the orientation screen. Follow the instructions on the screen, basically pressing the markers on the screen in order, the more accurate to you press the centre of the target the better the alignment of the pointer will be.
Kind regards Richard TecInteractive The SMART Board Company

Sep 10, 2010 | Computers & Internet

1 Answer

Not getting power to a 580 smartboard.


if you have no led, the board has no power. you can only have 4 usbs in one hub, and each of those usb cables cannot be over 16 feet long. if it's red, it's not communicating with the computer. check the usb port on the computer. disconnect the usb fron the board and reconnect it. if it's amber, there is a checksum error, so reset the SC9 controller by pushing the reset button on the side of the SC9 for no longer than 3 seconds. if the pen tray leds cycle, all should be well.

Jul 14, 2009 | Smart Technologies SMART Board 580 (SB580)

1 Answer

Smartboard will not work


If you tried 7 different laptops yeah, the problem could be with the smartboard. Try another one and see what happens.

Otherwise we'll just be guessing.

Feb 25, 2009 | Toshiba Satellite A60 Notebook

2 Answers

Smartboard 580


Greetings Barb,
If you have not already done so I would suggest installing the updated software found via this link:
http://www2.smarttech.com/st/en-US/Support/Downloads/SBS/NBSv10WinEval.htm
Let me know if you need more information.
Take Care,
-WN

May 08, 2008 | Smart Technologies SMART Board 580 (SB580)

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