Question about HP 645A Magenta Toner Cartridge (C9733A) for Color LaserJet 5500 Printer

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Unwanted images on printed pages.

The hp color laser jet 5500n printer intermittently prints a uniform background image of text or graphics already printed. It is not the same as ghosting caused by defective fuser assembly. As an example, the configuration page prints the heading "hp color laser jet 5500" this has a uniform and clear,almost 3D image printer in light magenta behind the blue". I checked the toner cartridges and the transfer assy.

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  • 35 Answers

SOURCE: three broken horizontal lines across all printed pages

I can see a couple of possibilities here. One: The cleaning blade for the drum could be damaged and not all of the toner is being cleaned off of the drum between pages. Two: The drum could be damaged and the damaged parts of the drum are not accepting the changes generated by the laser. I don't think you have a fuser problem because if it were that, the toner would probably smear when you touch it. Typically, I would say it is the toner cartridge but you replaced it and still got the same problem. I would inspect the drum cleaning blade first. That would be the most cost effective first option. Hope this helps. Good luck.

Posted on Jun 21, 2007

  • 186 Answers

SOURCE: Page count unreasonable

Re you using genuine HP NEW cartridges? If not, you must make sure that whoever has re manufactured the ones you are using has replaced the chip on the cartridge. This tells the machine how many copies are on the cartridge.

Posted on Nov 15, 2007

  • 1 Answer

SOURCE: HP Color Laser Jet 1600 Problem

Hey I have 1 problem I have the printer of 2600n when i give print Command of RED Colour its come orange and right side i get light print and left side i get little dark print , what is the problem i don't understand any can help me . Thank u Morgan.M

Posted on Jun 26, 2008

  • 81 Answers

SOURCE: HP color laser 2550l prints only yellow

Are you sure that none of the other colours are empty? If they are then this could be the problem

Posted on Jan 03, 2009

  • 71 Answers

SOURCE: HP 4550 Color Laser jet reports no "errors" yet does not print

HP 4550 Color Laserjet Printer - Blank or white pages :

01. Your software application is sending an extra page-eject command.

02. Check the software’s printing configuration information. There is a problem with the network configuration.

03. Some sharing devices on networks may generate a blank page as a separator.

04. Check with the network administrator.

05. The printer may be feeding two or more pages at once because the paper is difficult to separate.

06. The sealing tape has been left in the toner cartridge.

07. The toner cartridge is empty or defective.

08. The laser scanner door does not open properly.

09. Remove and reseat the toner cartridge.

10. Check the laser scanner shutter door for proper operation.

11. The toner cartridge guide is damaged,
improperly positioned, or missing.

12. There is no transfer roller voltage.

13. Perform the Half Self-Test Functional Check to check all other electrophotographic processes.

14. Replace the transfer roller if necessary.

15. The high-voltage connectors are mounted on the high-voltage power supply (HVPS) PCA and protrude into the toner cartridge cavity.

16. Check the springs for functionality. Clean if dirty; replace if defective or missing.
The HVPS PCA is defective.

17.The DC controller PCA is defecti  There is no drum ground path.

18 Check the drum ground.

19. The laser scanner cable assembly is defective
20 The page length and margins are not set correctly for the paper size. Verify that the ribbon connector at J1307 of the HVPS is
properly seated.

21. If the HVPS has been removed recently, verify that the ribbon connector from the DC controller PCA to the HVPS is properly
seated at both ends..

22. Verify that the photoconductive drum is rotating properly. Perform is the drum diagnostic test to visually observe if the drum is rotating.
23. OR using a felt-tipped marker place an index mark on the edge of the drum outside the image area. Turn on the printer (wait for
drum rotation to occur), and then look to see if the drum has
24. moved. If the drum has not moved, investigate the mechanical
and electrical drum rotation circuitry and movement mechanisms.

25. The imaging drum shutter may not be retracting. Replace the imaging drum.

26. Lst but not the least, please fry to have the Printer int the Setcie

27. Use only HP Authorized Genuine catridges only

Posted on Jul 21, 2009

  • 2306 Answers

SOURCE: HP 3015 laser printer with ghost image

A fuser image should only be about 1 1/2 inches away, 3 inches sounds like a drum problem.

Posted on Aug 03, 2009

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Check in the specific software Print dialog window, if you can print the file as image. Sometimes the controls are in the advanced options. In Acrobat, check the box for Discolored Background Correction in the PostScript tab of the Print dialog window, and if that doesn't help, check Print as Image check box.

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I'm not sure I understand your question. It sounds to me like the printer is working properly. An inkjet will spit a text only page out faster than a page with graphic data on it.

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Now laser printers, since they are intelligent printers, will build an image and then transfer the image, fuse the image and eject the page in one smooth operation.

But lasers would require a "Print Page" command from the datastream to force the page ejection or trying to print outside of the no print area on the page.

For example a PCL 5e datastream would issue a hex 0x0C command to eject the page.

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I suspect that you are looking at a flow control issue and not a printer failure.

You can check the printer driver and make sure your printer options for background printing.

Also, make sure that your document is not too busy. I've had customers complain about slow printing documents and when I examined the documents, I discovered that there were multiple images overlay ed. The data still had to be sent, but only the top image printed.


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HP Color laser jet 4700n 49.3048 service error

The problem is usually caused by printing a PDF file with fonts/page size/ page formating errors which will cause the printer to display the 49.3048 error. The only way to use the printer is to POR or recycle the power and delete the print job from the server or spooling device and cancel it on the printer before the offending command is issued to the printer again. You can try updating the firmware to the latest version 46.140.5 from the HP website. MIke L.

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hi im josh in cebu phils .friend may i help you? The problem appears on your print out is a symptoms of software corruption. Try to re install new software driver for printer. but dont forger to uninstall the old one before installing a new. check also the printer port connection. good luck hope i helped you.

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HP color laser 2550l prints only yellow

Are you sure that none of the other colours are empty? If they are then this could be the problem

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I found what might be the solution to this while searching for a problem for another printer series on HP's site. Go to the Printed Page Is Different Than What Appeared on Screen page and scroll down to "Missing graphics or text, or blank pages"

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Perhaps the CMY color heads need alignment. If you have not already done so, run a head alignment from the driver maintenance section. It will print out a page containing several lines and text, and request you select the closest-aligned images. After this is done, do another image print to check for improvements.
Normally, the printer uses the black cartridge for text and the CMY inks for images (even for black on photo and specialty paper). So when you are printing normal text pages on plain paper, only the black ink is used. A good check for this would be to print a normal text page, but select photo paper in the driver to trick the printer into using the CMY inks to make a substitute black text page. If this looks ok, then you are having issues other than cartridge alignment.

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