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Freezer isn't woking, it's not blowing cold air.

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Can ypu pull the frig out and see if the compressor is running and the condenser fan,let me know and we can go from there-mike

Posted on Oct 17, 2008

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My GE model GSH25JFTCBB side by side is not cooling in the fridge side. Freezer seems to be doing fine. What could be wrong


you could have a defrost problem,a bad damper,bad computer board.first thing,open the freezer door,do you hear the fan blowing in there?you should,if not the evap fan motor is bad,if it's blowing touch the back inside wall of the freezer to see if any frost or like snow is on it,from the bottom up in the freezer remove the second bin of food and touch the back inside wall with your hand,if it has frost or snow you have a defrost problem,bad defrost thermostat,heater,sensor or board,if there isn't anything on the wall then you have a bad damper,all that happens is the evaporator coil in the freezer gets cold,then the evaporator fan in the freezer blows the cold air over into the fridge section,you have a damper in your machine that opens and closes when it's cold enough or when it needs to get colder,the door on the damper isn't opening to let the cold air in when it calls for cold air.if you can write back and let me know what you find and hopefully we can get it fixed.

Sep 15, 2012 | GE Refrigerators

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Only half of the freezer and half of the fridge are working


heat rises and cold stays down on the lower shelves,if the evap fan motor isn't blowing this will happen,next time send the brand name and model number off of the machine,open the freezer door,if you don't hear the fan blowing you have a bad evap fan motor,all it does is the freezer gets cold,the fan blows the cold air from the freezer to the fridge section,also if the fan isn't working when you remove the back inside wall of the freezer if there's any ice melt it out with a hair dryer,unplug the machine before you start working on it,call your parts store,give them the model number and they will sell you the parts you need.

Oct 10, 2011 | Refrigerators

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I have the refrig where the freezer is on the bottom, the bottom is working fine but the top is not getting cool.


a common problem with bottom mount freezers is the door gets left open,open the freezer door and look at the ceiling,is there ice on it and is there also frozen water droplets on the packages,if so the door was left open,you can shut the fridge down or unplug it,remove the food from the freezer,get a hair dryer and blow the hot air onto the back inside wall of the freezer mostly blow it into the open slots in the back wall,it will melt the ice that's in the air ducts,you'll see water dripping down,when it stops you can start the fridge and stick your hand in the top middle of the fridge section to feel if cold air is blowing in,all that it does is there's a fan in the freezer,all it does is blow the cold air from the freezer into the fridge section,if the door was open the warm air gets in and mixes with the cold air and it freezes up the air ducts and blocking them.if this isn't the problem open the freezer door,you should hear the fan blowing,if not you could have a bad fan motor,also put your hand on the back inside wall of the freezer,if there's like frost or snow on the back wall you have a defrost problem,a bad defrost heater,defrost thermostat or timer or board depending what the model is,but most of the time the problem is behind the freezer inside wall,or depending on your model there could be a damper in the fridge section,if it's stuck closed then the cold air won't blow into the fridge section.so first open the freezer door,listen for the fan,if it's blowing,check for frozen water droplets and ice up on the ceiling near the light and on the food packages,if you see this the door was left open,if the fan isn't blowing most likely it could be bad,then check the back inside wall for frost or snow on it,if there's frost on the back wall you have a defrost problem,most likely it will be a bad defrost thermostat or heater,you'll need to check them with a maeter,hope this helps,next time send the model number so i can look up your machine.

Sep 04, 2011 | Maytag Refrigerators

1 Answer

The freezer works fine; the refrigerator isn't cold.


The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

Aug 30, 2011 | Refrigerators

1 Answer

Freezer appears to be working, but not the refrigerator section - at most that will only get to 50 degrees. Manually switching to propane makes no difference.


Sounds like your cooling fan is out. If the freezer is fine and the fridge isn't, then the cooling fan isn't blowing the cold air the the fridge. Or you could have ice obstructing the airflow.

Jul 01, 2011 | Refrigerators

1 Answer

Fridge is warm, was collecting water inside. Freezer is working fine. Increased temp but not responding. It is a bottom freezer model


send the model number off of the fridge,if the freezer is working fine then no air is being blown up to the fridge section,all it does is blow cold air from the freezer to the fridge section so either the door was left open and this is very common with a bottom mount freezer or the evap fan isn't blowing or on some models there's a damper inside the fridge section,the damper door opens and closes to let cold air in,when it reaches temp. the door closes,sometimes the door gets stuck in the closed position or the open position and the fridge freezes or gets warm depending on where the door is.first thing open the freezer door,do you hear the fan blowing,if not you could have a bad evap. fan motor,next look at the ceiling and on the packages,do you see frozen water droplets,if so the door was left open and the air ducts are froze up from the warm air getting in from the door being open and mixing with the cold air freezes up the air ducts,also stick your hand onto the back inside wall of the freezer,if there's like snow or frost on the inside back wall of the freezer you could have a defrost problem,bad defrost thermostat,heater,timer or board depending on the model or last a bad damper,when you open the fridge door there are air ducts usually up top and in the middle you should feel cold air blowing in,this is your problem the air isn't making it into the fridge section.if the door was left open,unplug the fridge,remove the food from the freezer and with a hair dryer heat up the back inside wall of the freezer and blow the hot air into the air vent holes in the back wall to melt out the air ducts,keep heating it up until you don't see any more water dripping,you can see the water dripping through the vent holes.so let me know what you find,send the model number and we can go from there.look up near the ceiling in the fridge section on the right hand wall and you should see a tag with the model and serial numbers,send the full model number so i can see what you have in your machine.

Jun 12, 2011 | Maytag Refrigerators

1 Answer

The freezer works well but the fridgedoes not get cold enough


all the fridge does is blow cold air from the freezer down into the fridge section so if the freezer is working then either the evap fan isn't working or the air ducts are frozen up.first thing open the freezer door,you should hear the fan blowing,if not the fan motor could be bad,if it is blowing,touch the back inside wall of the freezer,is there any ice or like snow on it,if so you have a defrost problem,one more thing to check,open the fridge door,look under the bottom draws,is there any water there? or any water dripping into the fridge section from the freezer,if so you have a blocked drain and the air ducts are frozen.let me know what you find,send the model number off of the fridge,open the fridge door and look on the left side up near the ceiling,you should see a tag with the model and serial numbers just send the model

Jun 05, 2011 | Kenmore 21.7 cu. ft. Top Mount...

1 Answer

My freezer seemed to have quit so I cleaned it out made sure the air flow was good and de-iced everything. Now the bottom of the freezer freezes but the top does not nor does the ice maker work. What do...


open the freezer door,do you hear the fan blowing around?it sounds like the evap fan motor isn't running and that's why it's cold on the bottom and not the top,you have to repair this fast or you'll loose your food in the fridge,the fan is what blows the cold air from the freezer to the fridge section.

May 07, 2011 | Amana ARS266ZBS Side by Side Refrigerator

1 Answer

Freezer has had ice film on bottom for some time, leaks down into the frig, unit began making a periodic clicking noise last night, woke up this morning to defrosted food in freezer. Cleaned coils,...


Just by cleaning the coils and the keeping it shutdown should not have any effect on the freon in the compressor. It is only used to cool down the coils so that the air blows over them is also made cold. Please keep it running for a while and check if the problem persists. There is a chance that the air is first cooling down the ducts in the refrigerator and then afterwards the whole inner body. That can warm down the air a bit. If the problem persists, this can be a freon issue.

Apr 02, 2011 | Refrigerators

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