Printout blank The only thing which prints is the page that is sent when I'm cleaning the cartridges. Everything else is blank, including copies -- either black and white or colour. Before this happened, I got a few pages with a blank space in the middle of the page -- about an inch across. Now I get nothing at all, unless I'm cleaning the cartridges, when the alphabet comes out clearly, and some of the colour boxes have a few lines across them. Thanks in advance! :)

Usually it is easyer to unplug the printer uninstall everything restart the computer and reinstall the printer ad driver rather than trying to find what the problem is ,
Make sure you read and follow Every Step provcedure of the installation process

Hi my hp cm2320 nf prints normally and prints when you press the color copy button. But it will printout only blank page swhen you copy black&white. You press the black&white copy button only blank pages come out. Any help

Lang Dibba, Gambia

clean cartridge and cartridge contacts with pencil eraser

Black printer ink in HP Printer may fail to be recognized by the printer. Most times an error message will be sent indicating that something is wrong with the black print cartridge. Sometimes the printer may accept to print with the black ink, but the printouts may have horizontal lines and very illegible letters. In such a case a manual cleaning of the print head should be carried out. In doing the manual cleaning, one should spray Windex heavily on paper towel and wipe off the surface of the print head.

try to reinstall the printer driver software. you can download the latest printer driver software from yout printer manufacturer's web site then restart the computer and printer.

try cleaning the nossle of the cartridge , if that too doesnt work try cleaning the contacts of the cartridge holder, if that too doesnt work then take the printer to service center

Try the following below if it continues to print in red half way through then either your ink carts have expired or something is wrong with them if you are using coral draw to print images there is know problems with that I have listed the solution to that as well. please tell the results of the test page as well please. and also I have included a few other tests please run through these. The sample page can be used as a quick check of the image quality from the black and color print cartridges. Unlike most printing, this page prints from the bottom of the page to the top for user viewing during printing.

1. Turn the printer off and then turn it on again by pressing the POWER button.
2. Press and hold down the RESUME button and release it when the Power light starts to blink.

The sample page can also be printed from the Toolbox (provided the Toolbox is installed) to verify that the printer is connected to the computer properly and that the printer and printer software are working properly.

1. Double-click the Toolbox icon on the Desktop or run it from the HP Deskjet 1220C Printer program group.
2. Select the Printer Services tab and click Print a Test Page

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Printing the diagnostic page The information displayed on the diagnostic page includes the printer model, serial number, service ID (born-on date), firmware revision, total page count and last error code (see Figure 2). If an error code (hex) number is displayed, it represents the last error that occurred regardless of whether the problem that caused the error has been fixed and the printer is presently operational. To print a diagnostic page see the following:

1. Turn the power on.
2. Press and hold down the POWER button.
3. While holding down the POWER button, press the RESUME button four times.
4. Release the POWER button.

Running the pen recovery diagnostic test If printouts have incomplete text or graphics that are not corrected by cleaning the print cartridges, use the pen recovery diagnostic test. The pen recovery diagnostic test is a three-level cleaning procedure that attempts to clear blocked print cartridge nozzles. The tests can be run either from the Toolbox under Printer Services or by pressing the button sequences below. The Level 1 print cartridge cleaning is a light cleaning mode. Use this level first to clear blocked nozzles.

1. Turn the power on.
2. Press and hold down the POWER button.
3. While holding down the POWER button, press the CANCEL button twice.
4. Release the POWER button.

After running the Level 1 print cartridge cleaning routine, run the nozzle pattern test explained in the "Printing the nozzle pattern test" section below to verify that the cartridge has recovered. If no irregular gaps are present on the printout of the nozzle pattern test, the print cartridge has recovered. If there are irregular gaps in the printout, run the Level 2 pen recovery. The Level 2 cleaning is an intermediate cleaning mode to be used if the Level 1 mode does not recover the nozzles.

1. Turn the power on.
2. Press and hold down the POWER button.
3. While holding down the POWER button, press the CANCEL button twice and the RESUME button once.
4. Release the POWER button.

After running the Level 2 print cartridge cleaning routine, run the nozzle pattern test explained in the "Printing the nozzle pattern test" section below to verify that the cartridge has recovered. If no irregular gaps are present on the printout of the nozzle pattern test, the print cartridge has recovered. If there are irregular gaps in the printout, run the Level 3 pen recovery. The Level 3 cleaning is the most intensive cleaning mode that takes about two minutes to complete. Use this level as a last resort in recovering clogged nozzles. This routine uses a considerable amount of ink.

1. Turn the power on.
2. Press and hold down the POWER button.
3. While holding down the POWER button, press the CANCEL button twice and the RESUME button twice.
4. Release the POWER button.

After running the Level 3 print cartridge cleaning routine, run the nozzle pattern test explained in the "Printing the nozzle pattern test" section below to verify that the cartridge has recovered. If no irregular gaps are present on the printout of the nozzle pattern test, the print cartridge has recovered. If irregular gaps still appear in the printout, replace the cartridge. NOTE: Do not use the pen recovery tests unnecessarily or the life of the print cartridge will be shortened. Printing the nozzle pattern test This test prints a pattern to determine which nozzles, if any, are clogged or not firing and can be used to verify a successful cleaning routine (see Figure 3). Look for irregular spaces or gaps in the test pattern; these indicate faulty nozzles.

1. Turn the power on.
2. Press and hold down the POWER button.
3. While holding down the POWER button, press the CANCEL button eight times and the RESUME button four times.
4. Release the POWER button.

Printing the calibration page This test provides calibration of the print cartridges. Calibration includes print cartridge alignment and optimizing the turn-on energy for the installed color print cartridge.

1. Turn the power on.
2. Press and hold down the POWER button.
3. While holding down the POWER button, press the RESUME button three times.
4. Release the POWER button.

Eight green checks, one on each line of the printout, signify that the calibration was successful. ----------------------------------------------------- Printing the infinite H test This test prints continuous pages of the letter H and is useful for troubleshooting paper feed problems or other intermittent problems that are difficult to replicate.

1. Turn the printer on.
2. Press and hold down the POWER button.
3. While holding down the POWER button, press the RESUME button eight times.
4. Release the POWER button
5. Press and release the POWER button to terminate the test.

there are a few steps to take.... try a few head print head cleanings ... then attempt to print a test page ...next clean the catridge contacts as this fixes lots of problems ... just follow the instructions on the hp support site .... a big problem with underused inkjet type printers is the print heads dry out over time... you can rejuvinate a dry print head by removing it and setting it on a moistend papertowel overnight ... use distilled or spring water... you could also simply replace the colour cartridge

If it's blank, is this on what you send/recieve?

Also if you print something like a status sheet, is it missing on those too? If so, your print head needs replacing.

If its on copies/sents you need to clean the scanner head.

If you are able to drag out your users manual, most lazer printers have a self cleaning process for the head, which takes around 3-5 minutes to complete, after that try to run a test page to ensure the colors are working fine.

Failing that, unless the printer is brand new, and or unless it has been sitting ( unused - regardless of age ) the print heads can dry out leaving a blockage ... hence, no ink, hence blank page.

The only other suggestion after running a Print head clean, would be to replace or refill the ink cartridges.