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Speedtouch box won't connect to internet

Hi I have a thomson speedtouch box to connect to the internet, it suddenly stopped working the other night and I havn't been able to get back on since, it is on but the 'internet' light isn't and it says my connection is down....?

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  • RogerStead Nov 01, 2008

    I have similar problem with Speedtouch 330 and new Speedtouch ST510v6 modem/router supplied by Tesco Broadband in ther UK. Sudden loss of connection on 28th August 2008, continuing failure to connect since then. Have just posted this problem on Fixya. On both devices (330 and ST510)DSL light flashes green for 10 seconds then solid for 10 seconds, repeating this cycle. Speedtouch 330 modem gives error 0619 "A connection to remote computer could not be established" after it has made 3 attempts (Event 0006) at verifying username and password. Have tried everything suggested by Tesco Broadband - different ADSL filters, different PC etc. They checked the line which appeared OK. I'm going to ask Tesco tech support to ask BT to check their authentication server. Does this look like your problem?

  • sandragroves Mar 30, 2009

    I have the same problem. My computer is confirming that all is connected but I cannot download emails etc as it says there is no connection to the server. Contacted my ISP they said there nothing wrong with the line. Green internet connection light just keeps blinking.

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3 Suggested Answers

gunja
  • 43 Answers

SOURCE: Thomson SpeedTouch 576 wireless modem router

Connect your wireless modem router Sign on to AOL. Download the AOL Easy Installer for Thomson 576 Wireless Modem Router. When prompted to save the file to a location select an appropriate place (desktop is a good example). Once the AOL Easy Installer is downloaded, double click the file: ST_V1.exe This will launch the modem router installer and show the "Welcome" screen. Click the Start Installation button to continue. If you wish to cancel, click the Cancel Installation button. Read the next page carefully. The text advises to close any running programs, ensure to close your AOL software also. Click Next to continue. Please Note: Connect a DSL filter to each telephone socket that is in use for telephones, dial-up modems and fax machines, etc. If you require additional DSL filters, order online at AOL Keyword Broadband Extras. Notes: Ensure to use AOL 8.0 or above. The AOL account to be used for the modem router set up must be a General (18+) account. This installer is not supported with a modem router containing beta firmware.

Posted on Apr 24, 2007

  • 8 Answers

SOURCE: SPEEDTOUCH 576 WIRELESS MODEM driver

HERE is the manufacturer main link to download driver.

page also has manual on installing it and config modem properties.

 

http://www.thomson-broadband.co.uk/codepages/content3.asp?c=7&ProductID=511

Posted on Oct 19, 2007

SOURCE: Thomson SpeedTouch 576 wireless modem router

192.168.1.1 is a common/default network router connection. Thompson use a different connection of 192.168.1.254

Don't forget to configure XBOX360 and PS3 through there too. You can even find your WEP key just incase you've forgotten it.

If you use http://192.168.1.254 in Internet Explorer you may be greeted with a box asking for username and password. Both username and password are " admin " in lower-case. Then to retrieve the WEP key click on HOME NETWORK. You'll see your Wireless network and Ethernet network. Beside the WIRELESS you should see WLAN: XXXXXXX (54Mbps) click on that. In the top right just under SPEEDTOUCH you will see OVERVIEW | DETAILS | CONFIGURE | HELP If you click on DETAILS down near the bottom is your WEP key. Hope this helps anyone out there.

Posted on Oct 22, 2007

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Connect your wireless modem router Sign on to AOL. Download the AOL Easy Installer for Thomson 576 Wireless Modem Router. When prompted to save the file to a location select an appropriate place (desktop is a good example). Once the AOL Easy Installer is downloaded, double click the file: ST_V1.exe This will launch the modem router installer and show the "Welcome" screen. Click the Start Installation button to continue. If you wish to cancel, click the Cancel Installation button. Read the next page carefully. The text advises to close any running programs, ensure to close your AOL software also. Click Next to continue. Please Note: Connect a DSL filter to each telephone socket that is in use for telephones, dial-up modems and fax machines, etc. If you require additional DSL filters, order online at AOL Keyword Broadband Extras. Notes: Ensure to use AOL 8.0 or above. The AOL account to be used for the modem router set up must be a General (18+) account. This installer is not supported with a modem router containing beta firmware.

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