We had this problem and found that the Printed Circuit Board will burn out very easily. On ours the light bulb inside the door blew causing the PCB to fail. (no joke)
I was quoted $315 for a new PCB. If you look on the internet you will find that a class action suit resulted in a cash settlement for Neptune owners in Canada.
We also had problems with a Maytag side by side refrigerator. Same thing,
a Printed Curcuit Board blew. Whirlpool now own Maytag, they are no longer reliable. We replaced the Neptune washer and the refrigerator. Look on the internet for comments about different appliances from consumers. Don't
waste money on Neptune repairs, a new machine will cost less in the long
run.
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Ran load of laundry....ran fine...went to put another load in and the unit has zero power....no lights nothing..... thought it was the door switch and replaced, but still nothing....Does anyone have any suggestions?
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