Seems to have frozen after removing a paper jam

Hi lbestu,

Please Read Tip Carefully :-

Tip: To manually remove paper pull on the paper with both hands being careful not to tear the paper while pulling it. If you're unable to get to an edge of the paper that allows you to pull it you may need to manually rotate the gears that feed the paper through the printer.

1.Turn off the printer.
2.Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.
3.Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.
4.Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it
5.Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issues and we suggest contacting the printer manufacturer for additional assistance or repair

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Epson Stylus InkJet Clear a paper jam in printer

Issue

The power light and resume light is blinking.

Power light and resume light is blinking Solution one: Press the resume button

Load paper in the paper tray and press the resume button ( ).

Try to print the job. If the issue continues, proceed to the next step.

Solution two: Clear the paper jam

Step one: Clear the jam from the back and top of the product

1. Remove any paper loaded in the output tray.
2. Turn off the product.
3. Push the button on either side of the rear access panel or duplex unit and remove it. Figure 7: Removing the rear access door
4. Locate any jammed paper inside the product and pull it out towards you.
5. If there is no jam, push the latch on the top of the duplex and lower its cover. Figure 8: Lower the product cover
6. If the jam is there, carefully remove any jammed paper and close the cover.
7. Replace the rear access panel or duplex unit.
8. Open the top cover.
9. Check for and remove any jammed paper by gently pulling it out.
10. Make sure that there are no scraps of paper stuck between the rollers.
11. Close the top cover, turn on the product, and resend the print job.

Try to print the job again. If the issue continues, proceed to the next step.

Step three: Service the printer

If you have completed all the steps listed above and are still experiencing a problem, service the product.

Cause

The product might be out of paper or there might be a paper jam.

Hi,
If you are experiencing paper jam problem with your printer, please follow these steps: 1. Remove any loose sheets of paper from the input tray and the output tray. 2. Press the Power button ( ) to turn off the product. 3. Disconnect the power cord from the rear of the product. 4. Unplug the power cord from the wall outlet. 5. Turn the product around so that you can access the rear side. 6. Push in the button on either side of the two-sided printing accessory (duplexer), and then remove the duplexer. 7. Gently remove any jammed paper or bits of torn paper from the rollers inside the product. Use both hands to pull any whole sheets of paper to avoid tearing them. 8. If you do not see jammed paper in the rear access area, push the buttons on the latch on the rear of the duplexer, and then lower the cover. 9. Remove any jammed paper from inside the duplexer. 10. Close the duplexer cover. 11. Gently push the duplexer into the product until it snaps firmly into place. Do not press the buttons on the end of the accessory while you reattach it. 12. Reconnect the power cord to the rear of the product. 13. Plug the power cord back into the wall outlet. 14. Press the Power button ( ) to turn on the product.
If you need any further assistance, please comment back.

hi,
follow these steps:-

1. Turn off the printer.
2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
3. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
4. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issue and i suggest contacting theprinter manufacturerfor additional assistance and/or repair.

Thanks! mannu_rakesh

hi,
follow these steps:-

1. Turn off the printer.
2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
3. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
4. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issue and i suggest contacting theprinter manufacturerfor additional assistance and/or repair.

Thanks!

hi,
follow these steps:-

1. Turn off the printer.
2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
3. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
4. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issue and i suggest contacting theprinter manufacturerfor additional assistance and/or repair.

Thanks!

hi,
follow these steps:-

1. Turn off the printer.
2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
3. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
4. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issue and i suggest contacting the printer manufacturer for additional assistance and/or repair.

Hi, it sounds like your printer experiencing a hardware failure thats why the error light still on. The sensor that detects paper jam or any obstruction might be defective. Aside from that your printer may also experienced a motion carriage error. You can to power cycle the printer & check ink cartridge. if the error still present your printer might be needed to be send to the nearest Epson Service center.

Tirzo

Try to reinstall the software, if doesn't work properly the problem is your printer.