Question about Lexmark Printers & Copiers

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I just bought a new DELL computer with the windows vista program. I alredy instaled the software for my Lexmar X1240 printer with the 1200 series disck. I can not print because each time I try to a window pops up and tells me there is a problem comunicating with the computer. I alredy made sure that the cables where working and well pluged, and I even restarted my computer. I keeps on telling me that there is a problem of communication.

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This is from the Lexmark Support page:

Attention Windows Vista Users
If you have installed your printer on your PC using an original Lexmark Driver CD that came with your product and you are experiencing problems when printing, you may have installed the Windows XP driver.

Follow these steps to resolve:
· Disconnect your USB cable from your printer.
· Uninstall all Lexmark printer drivers on your PC.
· Download the correct Vista driver for your model. (From Lexmark Support)
· Install the driver on your PC.

Important - Do not reconnect the USB cable until the install software prompts the question of how the printer is connected.

Here's the support page:

http://support.lexmark.com/perl/support/support.cgi?ccs=229:1:0:0:0:0

If you need more help, just ask.

Posted on Oct 17, 2008

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You will need to download the driver here: X1240 Drivers

Install the driver, then connect the printer.

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You can install your X1240 All-on-One by following follwing these steps

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3) If you have Windows Vista , download the upgrade drivers from Lexmark Website and intall them, then connect your X1240.

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go to this site: http://www.xpvistaworld.com/lexmark_1200_series_1233.htm

If the hyperlink works you may be able to just click on the link below without going to the site.
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1 Answer

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Have you updated Vista with the Update for Windows Vista (KB925528)..
Brief Description........
This is a reliability update. Install this update to resolve reliability issues with some USB hardware devices and controllers. ( Validation Required ).....
I hear that this update helps a lot of printer communicating problems...
Hope this helps..
Please rate this solution if it helps you.... Thank You...

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1 Answer

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Go out to Lexmark web site and look for a vista update in their software download section. So this should solve your problem.Most of the cds which come with equipment do not contain vista software and drivers.

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Computer will not communicate with printer


Ckeck in control panel & se if the driver software installed. It should be listed in Add/remove programs. If it is, power up the piinter & load windows Vista update service. See if Vista has any patches for you're printer. If no, goto Lexmark & go to the driver section for you're P4350 printer software for Vista. While in Vista update, install any updates listed.
Click on the link provided.
http://downloads.lexmark.com/cgi-perl/downloads.cgi?ccs=229:1:0:479:0:0&searchLang=en&os_group=Windows%20Vista&target=
Creat a folder on you're desktop & down load the latest driver software in-to the folder you created. Uninstall any Lexmark software that might have been in add/remove programs. Install the driver software you downloaded. If all this still fails, call Lexmark since this is a new printer. The number should be in you're manul. Or you can go here for free support.
http://www.lexmark.com/lexmark/sequentialem/home/0,6959,204816596_652569481_0_en,00.html

Luck!
Mike

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1 Answer

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vista isnt compatable with many things. its probably not compatable with you printer. the best thing is to get xp.

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I had this same problem...drove me crazy for a week. Called the geek squad at Best Buy and they mentioned something about a"patch" (which I had no idea what that meant) on the website of the printer. I went to Lexmark website, and selected 1200 series and windows vista (which is what's installed on my computer) A page came up to install a driver that made the two compatible and it worked!!!

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