Question about Canon imageCLASS MF4150 All-In-One Laser Printer

12 Answers

Set paper again/toner again error message

Press print or copy and get "set paper again" "set toner again". Can find nothing in the manual about this error. Unplugged and replugged. Removed and replaced toner. Removed and replaced paper. Nothing changes.

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  • Anonymous Dec 01, 2008

    Same deal. SET PAPER AGAIN, SET TONER AGAIN error. People at Canon said it must be a hardware problem because they've never heard of this happening before.




  • susan234 Dec 09, 2008

    I have the exact same problem. It reads "set in toner toner is not set" I have set and reset the cartridge and even bought a new one and nothing has changed. I have plugged and unplugged but to no avail. There is nothing in the manual and this machine is not a year old....help....

  • Charity Frederick Dec 23, 2008

    set paper again, set toner again... i've updated firmware, changed cartridges, started and restarted computer and printer, disconnected and reconnected anything = no luck!

  • jjmatuszak Dec 27, 2008

    Same problem here. Its about a one year and half old.




  • jeetukhatri
    jeetukhatri Nov 02, 2012

    Dear Sir, My Canon Printer Image Class mf 4320d is font change (china). plz suggested for English font and all reset setting.

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I had this problems and did everything suggested on here. Installed firmware update (which just changed the error message - didn't get rid of it), removed paper, changed size, replaced paper, tried new cartridge. Nothing worked. Finally found a tiny piece of paper that must have been blocking the sensor. It was on the left side near where the power cable is. It was less than an inch square. Got it out with some tweezers and problem solved.

Posted on Dec 31, 2008

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  • fixmypc475
    fixmypc475 Jul 11, 2012

    I can't tell you how many times I have looked inside that printer for a peice of paper with none in sight. Your tip on where EXACTLY to look solved my problem. Kudos to you.

  • escoop Sep 08, 2012

    crfred - THANK YOU SO MUCH!! I had the same problem and desperately needed to print a contract today. Found that little piece of paper in there thanks to you. THANK YOU!!

  • DAVID STERN Jun 13, 2013

    I'M HAVING THIS PROBLEM NOW (JUNE 13 2013). IT HELPED TO BE TOLD WHERE TO LOOK, AND I SEE TWO PIECES OF PAPER. BUT I CAN'T PULL THEM OUT. NOW WHAT?

  • Garrett Omoto
    Garrett Omoto May 23, 2014

    I was ready to push the button to buy a new printer from amazon when I read this. I talked to my wife at home and asked her to check and voila! Problem solved! Thanks so much for sharing. You saved us $100+!

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Thanks, PixelKix. I had the same problem, and after reading your solution, I went back and checked. Sure enough, I found a small piece of paper at the left side after removing the toner. After removing the paper, the problem was fixed.

Posted on Dec 08, 2009

  • veekayem Sep 29, 2010

    Thanks to all, especially crfred, for the help. I just had this problem today and it was driving me crazy. After reading these posts, I removed the cartridge and sure enough, I also found a piece of paper in the left corner. The staff member who removed the paper jam never mentioned it to me that it was ripped out, had I have known that I would have looked more closley. Any ways, problem solved and thanks again.. the internet is a truly amazing resource indeed.

  • mohammad saad
    mohammad saad Sep 09, 2014

    thanks for your Ans. have nice time

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Had same problem small piece of paper stuck behind toner.. removed and it worked fine. thanks for help!

Posted on Apr 14, 2010

  • Susie1925 Oct 31, 2010

    Ditto-also found a tiny piece wrapped around the end of the toner cartridge, wiped off the silver contact points on toner cartridge, used a vacuum cleaner because I couldn't get to one of the very small pieces-after using magnifying glass...could see it when it was reflected on the metal bar. Took forever....but it finally works...thanks for the advise.

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I had the same problem and found the solution on Alex Luigi's blog. The sensors are fooled into thinking that the toner cartridge is not present. The solution is to take all the paper out and reload the paper. I did this and found a single sheet of paper caught up in the paper feed path. I removed that page then turned the printer off and back on. The problem was fixed!

Posted on Dec 31, 2008

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Posted by faizal
here is the solution for this problem
this is caused by a paper covering the tonner sensor
open the cover ,lift the tonner ,see down on the left side..there wiill be a bit of paper sticking out...remove it.. thats it
this has been a prob in my printer for the past one year..only this solved this error

Posted on May 05, 2013

  • DAVID STERN Jun 13, 2013

    "REMOVE IT" -- ???? MORE EASILY SAID THAN DONE. THE PAPER WON'T BUDGE. I TRY WITH A TWEEZERS. IT DOESN'T HELP. IS THERE A WAY TO OPEN UP THE MACHINE SO THAT THE PAPER CAN BE MOVED MORE EASILY? THEN I COULD "REMOVE IT"!!!!!!!

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Like most others here, found two very small pieces of paper behind the toner cartridge. The larger one was blocking the sensor allowing for the set paper again/toner again error message. The second smaller one I suspect was the cause of the paper not feeding straight all the way through and causing docs to be printed crooked on the paper as well as lots of paper jams. That had been going on for months. Thanks for helping me find the solution to two frustrating problems!

Posted on Apr 13, 2011

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Thanks a million guys!!! At first that message was driving me crazy but the solution given here worked just fine for me too!!!

Posted on Dec 09, 2013

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Hi - I realize these posts are old, but I had to add another tip:All I did was to open the top manual feed thing, and on the left side was a protruding, small white plastic tab. I pushed on it, and now the printer works. Still getting toner message, but paper message has gone bye-bye.

Posted on Feb 20, 2013

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I had to post seeing i spent hours on this fax machine... after installing the new firmware, removing the paper etc i still had the same error message. I smacked the thing a few times... shook it... flipped it in all different ways in the hope the piece of paper would move out of the sensor... no such luck, finally i was just about to order a new machine i asked one of my staff to see if she could find teh stuck piece of paper, she looked and found it straight away... moral of teh story - get other ppl to find the paper because its most likely infront of you (if u remove teh toner, it should be on the left side).

Posted on Jun 08, 2010

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I can't find any paper (even the smallest bit) stuck inside anywhere yet the paper jam message will not go away therefore not letting me use the machine at all.

Posted on Dec 28, 2009

  • DAVID STERN Jun 13, 2013

    I SEE TWO PIECES OF PAPER CAUGHT, ONE ON THE LEFT, ONE IN THE MIDDLE. NOTHING I DO CAN DISLODGE THEM. I TRY WITH A TWEEZERS -- THE PAPER WON'T BUDGE. WHAT TO DO? BRING IN A TECHNICIAN FOR $90?

  • DAVID STERN Jun 13, 2013

    IS THERE A WAY TO OPEN UP THE MACHINE SO THAT I CAN PULL THE PIECES OF PAPER OUT MORE EASILY?

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Have you tried changing the paper size under "additional functions"?

Posted on Oct 20, 2008

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