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What color is the blue line showing up in??? If it is a green color there is a problem with the yellow drum or developer > I the color is a purple color then there is a problem with the magenta drum unit or developer unit.... Odds are you may need a service tech to come out & do a general cleaning...... Good Luck
Your yellow cartridge is probably not working as your photos suggest. Remove and reinsert the yellow cartridge. Try printing only yellow color. Your printer has a separate head for printing; the nozzle for yellow ink might be clogged. Try running a head cleaning routine from your printer software.
This sounds like a board level issue and will need the manufacturer to get nvolved. I would contact the place you purchased it from and tell them it is not funcitoning as per specifications. They will either refund you , swap it over or send it off to for repairs. Check your warranty details as most of these types of printers have replacement warranties. All the best!
I was having a similar problem-- what was happening was the print cartridge head seemed to be letting the colors leak into each other. (the science behind this is beyond me!)-- I noticed that instead of being cyan/magenta/yellow, my yellow cartridge had actually turned green, magenta was picking up blue and was turning purple, etc etc. I ended up replacing the printer's printhead and all the color cartridges and then it worked. You can order printheads online. Not sure if this fixes the original reason why they got all mixed up in the first place-- if the printer will continue to allow the print head to leak the colors into each other-- but hopefully that's a fixit!