Question about 2wire (1000-400108-001) Router

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I HAVE A COMCAST WIRELESS ROUTER THAT I AM TRYING TO USE TO CONNECT MY PC TO THE INTERNET. I TOOK THE COMCAST ROUTER AND PLUGGED IT INTO MY PC AND IT HAS THE GREEN LIGHT ON HOWEVER IT WON'T LET ME CONNECT TO THE INTERNET.I HAVE AT&T AS MY PROVIDER AND FOUND THE COMCAST BOX. IS IT POSSIBLE TO USE A COMCAST ROUTER TO CONNECT MY PC WITH OUT IT BEING DIRECTLY CONNECTED TO THE DESKTOP? HELP I'M STUCK AND OUT OF SOLUTIONS OF WHY IT DOESN'T OR WON'T WORK...

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You have a lot of different things going on here.
First, your provider is AT&T so you have ADSL service.
Comcast supplies their service over cable.
AT&T should have provided you with an ADSL modem that is connected to a phone wire. Normally another cable (ethernet, patch, RJ45, Cat5) connects the modem to the network card in your computer.
I don't know what model of router you have but there are 2 possiblities as to type. It can be a regular wireless router or it can actually be a cable modem with a built-in router.
If this is a normal router it will have a port labelled either Internet or Wan (normally, some companies do strange things), you should connect the cable from the ADSL modem to this port.
If it does not have a Internet or Wan port but has a round screw type cable connection, you have no way to connect this to the DSL modem and it will not work for you unless you switch to a cable provider. Even the it may not work because some providers check the MAC address of the unit and will not issue it an IP address unless it matches the one in their files.

Ok, lets say this is a normal wireless router. You have the phone line going to the ADSL modem and then a Cat5 cable going to the Wan port of the router, you are not out of the woods yet because most desktops do not come with wireless hardware. You need to get a Wireless PCI card and install it or if you prefer they also come in USB.

Done? Probably not. If this was a used router it was probably configured at one time and you will not be able to connect to it unless you happen to know the security key. This means you will have to reset the router back to factory default and configure it from scratch. Of course you could luck out and security was never configured for this router but you should still configure it unless you want everybody within range to be able to connect to your router and possibly your computer.

If after this long winded explaination you still want to do this, get back to me with the specific make and model of the router and what operating system you are using and we can go from there.

Posted on Oct 17, 2008

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I am sorry to learn about the problems you are experiencing with your service.

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Did you by any chance give you router the mac address on the wireless card? Do you have the comcast version of a netgear wireless router? Any wireless router will do also. Does not have to be netgear or from comcast. You can get online by the network cable right?. Where else are you trying to connect to wirelessly?

Let me know

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