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Hi there. I have just taken over this office and am not sure what is connected and what is not. I am trying to send a fax through my computer and the "waiting for printer to respond:Canon MP830 FAX" doesnt seem to be doing anything.

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You need to give more details on how you're trying to send the fax.
keep in mind you don't actually need a printer to send the fax if you're using your computer to send the fax.. that's the reason you need to be more precise when discribing your problem.

in general you need to be familiar with how things are connected.

if your printer is a fax machine too the minimum you need is to have your printer/fax connected to a line (to the telephone wall jack) and to be powered up.

if your printer is only a printer and you're using your computer to send the fax you need to have your modem (the connector in the back of your computer that looks like a telephone line but says not telephone but 'line' connected to the phone line on the wall) connected and have software that allows you send faxes via your computer. (windows xp has that software so you need to make sure is installed (start>control panel>add remove programs>add/remove windows components>fax services should be installed) and if the software is installed you should be able to go to start>accessories>communications>fax>fax console

confirm what is your set up and give more details.

Posted on Oct 17, 2008

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br

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