Question about HP Compaq WF1907 Monitor

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I tunes has detected a problem with audio configuration audio/video playback

I have no sound in i tunes and i cant opperate the volume on the key board and everytime i try to go into i tunes it comes up as itunes has detected a problem with audio configuration audio/video playback may not be working properly

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  • Anonymous Nov 17, 2008

    The same thing happens to me and i tried to download the new version and that didnt help. It also says that i dont have a audio device hooked up to my computer. I dont know what to do.

  • muzzysgirl Dec 30, 2008

    i have the same thing on my comp i downloaded i tunes and it says

    I tunes has detected a problem with audio configuration audio/video playback may not operate properly.



  • lover_boi_31 Apr 24, 2009

    when i click on the itunes icon a little tab shows up and says itunes has detected a problem with your audio configuration, Audio/Playback may not operate properly

  • Anonymous May 12, 2009

    Same problem as above. In the world of computer geniuses, no one knows how to fix this???

  • kasdfkkljsdf Dec 06, 2009

    The above solution has NOT worked for me. This problem occured when I accidently un-plugged my speakers while playing a song on Itunes. After I replugged them in I got that message. Anyone have any other ideas?

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Go to Start> Run

Type in 'Services.msc' without the quotes.

Find Windows Audio in the list. Most likely it has not 'started', as stated beside each of the items in the list. Click on it, then click 'start'. Re open your itunes and it should be working.

Posted on Aug 09, 2009

  • bryant61 Jun 28, 2011

    Dang! This is so frustrating and it looks like it has been going on for quite sometime!!! This was 2 years ago. I have tried everything! The instructions above...No Luck! Remove Itunes and Quick time....No Luck! Downloaded drivers from Dell...No Luck! Repair of Itunes...No Luck! Please someone HELP ME!!!

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Where is windows audio?

Posted on Mar 14, 2010

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Dragonicwolfs solution worked for me .. thanks

Posted on Aug 20, 2009

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Ok I'm not a 'puter wiz, but this is how I fixed this problem. Go to control panel, system, click the hardware tab and then device manager. There is a list of hardware devices, look for "microsoft kernel wave audio mixer" and uninstall and then reinstall (easier said then done, but I managed to do it) and viola, my itunes is back baby!!
Hope this helps someone.

Posted on Jan 21, 2012

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How do you fix a hp1907 when the vol says it works but it doesnt


here are the options:

1.Make sure you have the audio cable connected from the monitor to the computer( look for a green connection on your desktop or output audio or a sign with headphones and connect the audio to there.

2. Install the monitor software or reinstall

3. At the bottom right hand corner right click on the volume icon and click volume option. if can't find it there go to control panel then> click on hardware and sound then> click sound then> click on the tap PLAYBACK.
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Let me know any of this option work.

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I cant hear nothing through the speakers


if your computer came with a motherboard disc the sound drivers could be on it
you might have to uninstall then restart your computer then reinstall both the sound drivers and the sound card make sure you have both of these devices backed up to a disc before uninstalling
a yellow? question mark means you need to install/update driver to do this
right click to install driver also
click start control panel administrive tools computer management device manager scroll to sound,video and game controllers you might see a yellow question mark? Right click to reinstall drivers
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click start control panel sounds and audio devices you can adjust the volume there also select speaker volume you can change your settings there you can also tick in the box place icon in taskbar
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No sound from my built-in speakers


if you mean that you cant get any sound on your computer
control panel sounds and audio,volume you can adjust the volume or advanced,speakers select appropriate speakers or audio you will find 3 drop down lists make sure you have selected the right speakers or control panel,administrive tools,computer management,device manager scroll to sound,video and game cotrollers could be a yellow question mark? right click to re-install drivers
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Troubleshooting Sound Issues Verify that the audio cable is connected to the AUDIO OUT or LINE OUT output on the Sound Card and plugged into the AUDIO IN or LINE IN of the Monitor.   Make sure there are no cables connected to the Headphone Jack (located next to the AUDIO IN port) on the monitor. If there is, please disconnect that cable and try the speakers again. Connecting a cable to the Headphone Jack disables the speakers. If there is no cable connected into the Headphone Jack, test a pair of headphones into that jack to see if you can hear sound out of the headphones. If you are able to hear sound out of the headphones, disconnect the headphones and try the speakers again.   Verify that the Mute on the monitor is not on or the Volume is not turned down.    Verify that the Mute on the computer is not on or the Volume is not turned down.<    If there is still no audio from the monitor's speakers, connect the Audio cable to another audio source like a portable CD player or tape player headphone output. If audio can be heard through the monitor's speakers, then there may be an issue with the computers sound card.    Connect another set of computer speakers (if available) or headphones to the AUDIO OUT or LINE OUT output on the Sound Card. If NO audio can be heard then there is an issue with the sound card. Verify with the computer's manufacturer for additional assistance.   LCD TVs Troubleshooting No Sound from a LCD TV No Sound when using RGB (when connected to a PC) Confirm the audio cable is plugged into the Audio in on the LCD TV and the audio out on the computer. Note: On the N1700W use the GREEN mini-jack; on this model Audio is SHARED between DVI and RGB, there is only 1 audio channel for data connections. The N1700w is designed to take a 1.0v RMS audio signal for optimal sound quality.   Confirm that both the LCD TV Mute and Windows Mute are off. A general message will be displayed on screen to indicate status of Mute (On or Off).   Press the Volume Up Button on the monitor or remote to confirm the Volume is not set to zero.   Confirm that PC volume is sufficient by using Windows/Macintosh Volume adjustment settings.   Try plugging another audio source such as a CD or Cassette Player directly into the Audio port on the LCD TV to confirm the speakers work, or try plugging headphones or external speakers into the sound card on the Computer. If the Headphones or External Speakers do not work, contact the manufacturer of your Computer for further support. No Sound when using S-Video/Composite/ Component Video Confirm the audio cable is plugged into the Audio in on the LCD TV and the audio out on the S-Video, Composite, or Component Video device.   Confirm Mute is off. A general message will be displayed on screen to indicate status of Mute (On or Off).   Press the Volume Up Button on the LCD TV or Remote to confirm the Volume is not set to zero.   Try plugging headphones or external speakers into the audio port on the S-Video, Composite, or Component Video device. If the Headphones or External Speakers do not work, contact the manufacturer of your S-Video, Composite, or Component Video device.   Note: Some ViewSonic monitors do not include speakers.

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Not getting sound from the speakers.


if you mean that you cant get any sound on your computer
control panel sounds and audio,volume you can adjust the volume or advanced,speakers select appropriate speakers or audio you will find 3 drop down lists make sure you have selected the right speakers or control panel,administrive tools,computer management,device manager scroll to sound,video and game cotrollers could be a yellow question mark? right click to re-install drivers
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1 Answer

No sound at all..


I found several things to check about this issue.

First of all, make sure Windows Audio and Windows Management Instrumentation Services are running. Steps:
  1. Go to start -> run. If your keyboard has a ‘windows key’, which looks like the windows icon and is often located next to ctrl/alt, you can get away with pressing (and holding) this key, and tapping the ‘r’ key. I use this shortcut almost every day. On that note, windows-key+e I use even more- try it.
  2. type ’services.msc’, without the single quotes. This opens a list of the various services running on your computer.
  3. Make sure iTunes is closed.
  4. Locate “Windows Audio,” and see if it’s running. If it is, the status will show ‘Started’.
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  6. The service died, didn’t it? Look for a ‘Windows Management Instrumentation’ service. This needs to be running for Windows Audio to be running, even though it’s not listed in the dependancies. Fire it up, then fire up Windows Audio.
  7. Fire up iTunes, and enjoy.
Secondly, you can open Control Panel and uninstall and then reinstall QuickTime. You can download QuickTime at this URL: http://www.apple.com/quicktime/download/

Third, you can try to reinstall iTune and allow any settings about playback and audio configuration with iTune during that.

Hope those helps.

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How do i get the sound to work?


Sound has to be connected to the monitor. Plug the audio cable from the monitor into the green audio jack on the computer at the back. Make sure the sound is configured for stereo and not 7 channel surround. Turn up the volume on the monitor(if there is a control) and turn up the volume on the computer.

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Or you can also check your Sound / Control device thru Start > Contol Panel > Sounds, Speech & Audio Devices > Sound & Audio Devices - wherein you can adjust the volume & test your sound. best regards

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Compaq wf 1907 monitor speakers--no sound


No sound from monitor speakers
If the built-in speakers on the monitor do not produce sound, perform each step that follows, testing for sound after each step, until you can hear sound:
  1. Close the software program you are using that is experiencing the sound problems. Test for audio using another software program.
    If the volume is adequate using another software program, the issue is with the computer, not the monitor. If the volume is still low, continue with this procedure.
  2. Check the cable connection. If the monitor-to-computer connection is a VGA cable (usually blue on both ends), an additional audio cable is needed between the monitor and the computer. Check that the audio cable is connected properly.
  3. Try to adjust the volume higher using the monitor front-panel volume button.
  4. Using the buttons on the monitor, navigate through the onscreen display (OSD) menu to find audio or speaker settings and enable the speakers.
  5. Click Start c01292216.gif , Control Panel , and then click Sounds and Audio Devices .
  6. From the Volume tab, check the Device volume, and make sure it is not muted.
  7. From the Audio tab, in the Sound playback field, click the Volume button. Make sure the audio device is not muted and the volume outputs are at adequate levels.
  8. If the monitor-to-computer connection is an HDMI cable, an additional audio cable might be needed, depending on the setup and configuration of the system. To find out whether an additional audio cable is needed, go to
HP and Compaq Desktop PCs - Using HDMI Audio with a Desktop Computer


This document pertains to HP or Compaq PCs with an HDMI (High-Definition Multimedia Interface) connector.
HDMI sends both audio and video through the same connection. If you want to hear audio from an HDMI connection, HDMI audio must be set through Windows . For example, if a computer is connected via HDMI to a monitor or TV and the proper HDMI audio settings are made, both audio and video will be sent to the display device.
Use the following steps to activate HDMI audio on your computer:

    NOTE: If you are setting up your computer for the first time, it may be easier to use a DVI connection or DVI-to-VGA adapter connection for the initial setup. Then, if you want to use an HDMI connection to connect a TV or monitor, activate sound for the HDMI connector using the steps that follow before connecting the HDMI cable to the TV or monitor.


    NOTE: After recovering the computer using the Recovery Manager, repeat this procedure to activate sound for the HDMI connector.

Step 1: Enabling HDMI sound in the BIOS
To hear audio through the HDMI connector to a monitor or display, enable the Onboard Audio setting in the computer BIOS settings by completing the following steps.

    NOTE: If you choose the default BIOS Setup options or upgrade the BIOS, you must repeat this procedure to enable audio for the HDMI connector.

  1. Turn off the computer.
  2. To enter the BIOS, turn on the computer and press the F10 key repeatedly until a BIOS Setup screen opens.
    A BIOS Setup screen opens.
  3. Press the right arrow key on the keyboard to select the Advanced tab.
  4. Press the down arrow key to select Onboard Audio , and then press the Enter key.
    Figure 1: Example of Onboard Audio menu
    c00792920.jpg
    An option window opens.
  5. Press the down arrow key to select Enabled , and then press the Enter key.
    Figure 2: Onboard Audio Enabled
    c00792921.jpg
  6. Press the F10 key. Select Yes to save the default settings, and then press the Enter key.
  7. The computer restarts. HDMI sound is now enabled.




Jan 03, 2008 | HP Compaq WF1907 Monitor

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