Question about Dell A960 All-In-One InkJet Printer
My color ink was running low and when I finally received my new color ink cartridge, I changed to the new one. It did not work. So I sent it back to the company, received a new one, and it did not work. I ordered from a different company (remanufactured), and it did not work. (I have ordered from them before and they have been fine). I have run the nozzle clean, alignment page, etc. Nothing works. I have also cleaned to pad with windex and colors are coming out on the paper towel. However, when I try to print the black comes out fine, but the color cartridge does not print any color! This is our business computer, and we are needing it to continue working in our business ASAP! HELP! I'm not for sure what else to try, as to get this to work. Thanks,
My new black ink cartridge wasn't working at all. I sprayed the cartridge with windex and let soak for a minute. I wiped dry with paper towel and there was black ink on my towel unlike before. The windex unclogged it and it worked like new!
Posted on Mar 19, 2009
On the Properties menu on the Quality/Copies tab there is a small box in the lower right that says:
"Print Color images in Black and White". Make sure that the box is NOT checked.
Posted on Oct 17, 2008
Tips for a great answer:
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To order print cartridges:
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}}--> }}-->Click Ordering Ink and Supplies.
For help installing a cartridge, go to How to install the print cartridge.
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Have you reset the ink levels for your printer? Some printer software refers to it as that others ask if you have installed a new cartridge.
Do maintenance on the printer, such as clean heads, print test page, head alingment, etc and see if that fixes it. You can get to all these options through properties
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