Question about HP Printers & Copiers

1 Answer

Not printing I installed a new cartridge, and now I can't print. The printer isn't receiving the info from the computer.Everything is on.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has achieved Level 3.

  • Master
  • 505 Answers

Go to the printer properties and make sure there is no print in the queue. once the queue is empty restart your computer. Also turn off and then turn on the printer. Make sure the printer is also set as a default printer and is showing as 'ready' under the printer and faxes window. If you still have the same problem reinstall the printer.


Posted on Oct 17, 2008

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I have a lexmark x1240 and just installed a new cartridge. I keep getting an error message that says " print cartridge missing" install print cartridge even though both cartridges are in the printer.

If you insert the old cartridge, does it recognize it? If it does, then it's a problem with the new cartridge. Try to check if you already have taken out the protective tapes out of the cartridge.

If it still doesn't recognize the old cartridge, then it's a problem with the printer.

Nov 29, 2012 | Lexmark X1240 All-In-One InkJet Printer

1 Answer

I recently replaced my ink cartridges for my Lexmark X2500 with brand new ones, Lexmark brand, I inserted them and followed instructions and now it still tells me that it can not print that I need new...

  • Open up the "Printer Solution Center." If there is no icon on your desktop for your Lexmark printer, click on the "Start" menu button, which is located at the bottom left-hand corner of the screen. Click on "All Programs," and then look for "Lexmark." Select the "Printer Solution Center.

    Choose "Install a new printer cartridge" under the "Maintenance" tab.

  • Click on "Next" until you see the "Print the Alignment page" option, then choose "Print."

  • Repeat steps 1,2 and 3 if the ink level gauge still isn't showing sufficient ink.

  • Apr 13, 2011 | Lexmark X2500 All-In-One Printer

    1 Answer

    Installed new black ink cartridge, message keeps coming up that I need a new cartridge. I have cleaned, restarted my computer, everything I can think of. It still will not print. The message says to...

    Even new cartridges can prove to be faulty; even more so ones that have be refilled. If you have exhausted the options in the print software (i.e. Test Print, Print Alignment, Head Cleaning, etc.) and the reseating of the cartridge a few times, then depending on your will for either try:
    1. Go to the store and replace the cartridge telling them you think its faulty.
    2. Firstly, Unplug the Printers connecting cable (USB, DB25, etc.).Then uninstall both the Printing software and Printer drivers (usually the same package) under "Add Remove Programs" (Windows OS). Restart the computer, then reinstall the Printer software (following the prompts on exactly when to reconnect the printer to the computer, *Important*), and then restart again.

    Jan 30, 2011 | Lexmark Z2300 InkJet Printer

    1 Answer

    Colors are blurred and printing offline. colors arent showing up. all toners are new. reset the default setting, and aligned but still doing same thing

    hello , I may try doing a printer reconfiguration page or page alignment again.

    working properly. Press ✔. Press 􀀙 until INFORMATION is highlighted.
    Press ✔. Press 􀀙 until PRINT CONFIGURATION is highlighted. Press ✔ to
    print the page. If the configuration page does not print, consult the CD User Guide for more info on task.

    hope this solves it. if not,

    you may try this :

    Incorrect shade

    The sealing tape has not been removed from
    the print cartridge.

    Remove the sealing tape from the print
    cartridge for the color that is missing. See
    Changing print cartridges.

    Inconsistent colors after installing a print cartridge

    The sealing tape has not been removed from
    the print cartridge.
    Remove the sealing tape from the print
    cartridge for the color that is missing. See
    Changing print cartridges.

    Another print cartridge may be low. Check the supplies gauge on the control panel
    or print a supplies status page. See Printer
    information pages.

    Print cartridges may be improperly installed. Verify that each print cartridge is installed properly

    please give use more info to the problem if it still persists and we can try and pinpoint further

    Mar 27, 2010 | HP LaserJet 4600dn Color Printer

    1 Answer

    Deskjet printer cartridge problem - won't print

    I was having the same problem and just posted it, went back to my printer, put the old cartriage back in and printed, I am taking the refilled cartriage back to walgreens where I had it filled and buying a new/hp cartriage to install.

    Mar 17, 2009 | HP DeskJet F380 All-In-One Printer

    1 Answer

    The printer doesn,t print

    Check the printer on your computer to see that the file for printing has been received by the printer
    and is ready for printing. (Go to start settings printer and left click on the name of the printer).

    Check all wire connections.
    Is it the correct cartridge?
    Is the ink flowing from the outlet in the cartridge. Check with soft damp tissue.
    Have you done a test run with the new cartidge (Go to start settings printer and right click properties... then cartridge maintenance)

    If this does not work..
    If necessary disconnect and delete software for printer.
    Then follow instructions for installation again and reconnect printer.

    Failing all this go to support at the manufacturers site for the printer.

    Best wishes


    Dec 02, 2008 | Lexmark X83 All-In-One InkJet Printer

    1 Answer

    TLP 2742 printer only prints out left side of the tag??

    either your ink level is low or empty , or you might be having a problem with the wire strip that goes to the printer head, or even a faulty ink cartridge ( you can only get so many prints on each ink cartridge) how lomg have you been printing on the cartridge? have you tried to clean the cartridge?


    Nov 21, 2008 | Printers & Copiers

    2 Answers

    Lexmark X1100 printer will not print black

    I came up with a work around for printing black.

    I changed the black cartridge with the color cartridge.
    Then when I have a letter to print, I change change (or write) the letter text to yellow, red or blue.
    Then I can print out a letter.

    By printing the text as yellow, red or blue the cartridge will try to print with only 1 color, but will print out black.

    If you do not use one of these primary printing colors the out put will be unusable.

    I can not of course print out pictures.

    Oct 04, 2008 | Printers & Copiers

    1 Answer

    Printer says cartridges full, computer says cartridges empty even though i have bought and installed new cartridges

    Printer connection had come out of the computer port and I hadn't noticed, printer itself is stand alone so was printing photos OK but I couldn't print documents. Everything up and running once again and both printer and computer say cartridges are full.

    Aug 17, 2008 | Kodak Printers & Copiers

    Not finding what you are looking for?
    Printers & Copiers Logo

    Related Topics:

    20 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top HP Printers & Copiers Experts


    Level 3 Expert

    96518 Answers


    Level 3 Expert

    7987 Answers

    Brian Sullivan
    Brian Sullivan

    Level 3 Expert

    27725 Answers

    Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides