Question about Dell Inspiron 1501 Notebook

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Ac adapter When I reboot my pc, I get the prompt "ac adaptor not recognized by pc, pc may not be able to recharge"...it is the adaptor that came with my new pc...new a year ago...I was getting same prompt for battery, but flashed bios and there was a fix for that...What about the adaptor, my pc shows charging at times and then not at times...

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  • burnedmind Nov 21, 2008

    My 1501 won't recognize its battery. It is th origial that came with the computer, and "battery status" show a full charge. "Battery health", however states the computer doesn't recognize the batery, and cannotcharge it. The comuter work fine on AC power. Any advice would be greatly appreciated. Thanks!

  •  supermex
    supermex Dec 02, 2008

    we had the adaptor checked and the ac cord from the wall to the adaptor was not showing much power at all...we r in the process of buying a new adaptor or a refurbished from Dell...I have seen the reviews on the adaptors, not good...life span is very short for a $65 refurbished part...

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In some laptops the power socket (DC jack) is soldered to the motherboard.
If the battery stops charging when you wiggle the power plug inside the jack, either you have a bad power adapter (test it with a voltmeter) or the power jack is broken or loose.
If the power jack is not broken but loose (not making good contact with the motherboard) you can resolder the old jack without replacing it with a new one.
The laptop would have to be taken apart and the DC connector resoldered.
This would cost $75 - $100. Enter your zip code in the box on the right hand side of the FixYa page to find someone close to you.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Oct 17, 2008

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I had this problem and call Dell two weeks ago. We went through a bunch of steps and the tech said I eiher needed a new battery or motherboard. Since my lap top is still under warranty they sent both a new battery and a box to return the computer to the factory if the new battery didn't work. The new battery needed to be run out and then completely charged and has been working fine ever since. I no longer have that message upon computer start up and the new battery is charging just fine.

Posted on Nov 30, 2008

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Posted on Jan 02, 2017

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