Question about RIM BlackBerry Pearl 8100

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Blackberry Pearl Sound

Hear phone ringing but can not hear caller's voice

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  • kquilts23 Feb 18, 2009

    mute doesn't seem to be the problem--it seems to be a button I push because it was fine this morning and now it's not. It happened a week ago also and fiddling with it, hitting all sorts of things seemed to bring it back. But I don't know what it was!

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  • 32 Answers

Assuming you have the audio volume turned up, do you have a bluetooth headset? Check the Bluetooth options to make sure there are no associated bluetooth devices (or just turn bluetooth off).

If that still doesn't work, try clicking the trackwheel and seeing if it says "Mute" or "Unmute" respectively.

If you still can't hear the callers voice, you may have a defective earpiece in the phone and it's time for repair. If you don't have a bluetooth headset, you can try to use one of those to hold a conversation. I have my bluetooth headset around my neck at all times, I can't stand talking without it. As an added bonus, people who can't see my earpiece in my ear thinks I'm talking to myself.

Posted on Oct 17, 2008

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