Question about Creative Labs Zen Touch MP3 Player
Zen will turn on but the all I get is a white screen. All the files are intact but can operate the zen. Help!
I was just wondering how long you've had the Zen for? I was thinking about getting one but I read tons of reviews on Amazon and all the negitive ones state that after about 3 months of use the got the white screen of death. All the good reviews only had the zen for about a month or less.
Posted on Nov 21, 2008
I tried Solution #1 above but it did not work for me.
Posted on Nov 01, 2008
I had the same problem with my Zen. I *downgraded* the firmware in mine to 1.03.04 and it seems to have fixed it. Per the Creative website, I first tried upgrading it to 1.20.02 and it only seemed to make it worse. I tried their recovery procedures to no avail.
You can download the downgrade here. It's and executable file, just have your Zen hooked up to your computer and execute it.
Posted on Oct 19, 2008
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Posted on Jan 02, 2017
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