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I just purchased a Gateway GT5670 desktop. I am having problems connecting to the internet (I am in a university dorm on a network shared with many others). My problem is that I connect to the internet just fine, and it seems after 10 minutes of using the internet, it stops working. (Says Limited Connectivity) In order to fix this, I restart my computer and get another 10 minutes of internet connection untill the same problem happens. I am using a wired system that plugs from the wall to a router, and then splits the network to my computer, and another beside me. That computer is working just fine. Ive concluded the problem has nothing to do with the wires or router or internet, but exists in the computer itself.

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  • Mikestofko Oct 17, 2008

    1. Virus protection is fine, I've tried with and without it, and there are no changes.


    2. No viruses or malware found, seems to be running fine.


    3. It has always been like this.


    4. Ive tried different cables, even a direct line from the wall to the computer, and no changes.


    5. I updated the driver to the latest version. (And I'm already using vista)


    Nothing seems to be working for me, and I'm still stuck 10 minutes of working internet, then "Limited Connectivity"


    Another thing to note is that on other computers identify the name of the internet when connected to it, but mine only says "Connected to: Network". 

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1. how is your computer for virus and software? I've a had customer who was being unabled to use internet because his antivirus kept his computer way too protected?

2. if your antivirus is updated check your computer for viruses and malware.. for malware use, spybot, adaware se and a-schedule

3. has it always been like that? if not try to revert to a previous time with system restore and try to remember how the problem started and post your findings.

4. did you test with another cable? did you check another port in your router? (it only says you concluded that so I don't know if you actually tested with other cables and another port, if you haven't please do.)

5 try updating the driver of your network adapter:
http://support.gateway.com/support/drivers/search.asp?ref=step&st=browse&platform=10021&model=11796&os=10406&type=10095
I'm assuming you were using xp so change it to vista if your're using vista and look for an updated driver that match what you got.

Posted on Oct 17, 2008

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