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Posted on Oct 17, 2008
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CD ROM is jammed-wont open

Recently i was installing a CD.When i opened the CD tray to take it out i found that the CD had broken and a few chunks of it are stuck inside the CD ROM.now it wont open becoz of that.I want to know why did my cd break and how can i fix my CD ROM now??

1 Answer

Walter H Boehm

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  • E-Machines Master 998 Answers
  • Posted on Oct 17, 2008
Walter H Boehm
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Joined: Oct 15, 2008
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This has happened to me. Sometimes when I'm in a hurry I'll place a CD or DVD in the tray and start to close it without making sure that the disk is seated flat in the tray. If it's ****-eyed the CD wil shatter when the tray is closed. The only way to remove the pieces inside the CD drive is to take apart the CD drive. Might be easier just to replace the unit. They run from about $25.00 to $75.00. One other note: You can try to open the tray manually by inserting the end of a paper clip into a small hole on the front bezel of the drive.

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1helpful
2answers

I have an acer aspire x1200-b1601a with a cd/dvd drive that will not open without putting the tip of a knife along the edge and prying it open. the "magic" pinhole is behind the case's cover and cann


CD-ROM, DVD, or other disc tray not opening Locking device or software installed First, verify no locking software installed that prevents the tray from opening. If you are unsure, reboot the computer and as it is booting up, eject the tray. If the tray can eject as it is booting, but stops working after loading your operating system, something is being loaded that is preventing the drive tray from opening. Programs used to burn CDs are a common culprit.
Bad eject button If you are running Microsoft Windows, open My computer, right-click the disc drive icon and choose the option to eject. If this ejects your CD-ROM drive tray, the button on the disc drive is defective, and it is recommended that the drive be replaced.
No power to computer or disc drive If you have recently installed a new optical drive or you have moved the computer, the power cable to the CD-ROM may have become loose or disconnected. Reseat the power cable to make sure this is not the problem.
CD stuck within drive If you suspect that a CD may be stuck within the drive, the tray needs to be ejected manually. Look for the small manual eject hole that ( not the head phone jack) located on the front of the drive. Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray.
cdrom.jpg
If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become damaged or dislodged. But usually, a stuck CD is blocking the way.

Caution: If you are able to open the CD-ROM drive using a paper clip, we do not recommend continuing to do so. This is meant to be used as a temporary solution; the drive should be replaced.

What to do if CD or DVD stuck in drive? Note: This document is for disc drives with a disc in the drive that prevents the tray from opening. See our CD-ROM, DVD, or other disc tray not opening document, if the tray is not opening at all or doesn't seem to be getting power.
If the CD or DVD is not set into the disc tray correctly, it could be sticking up above the surface of the tray, causing it to get stuck with then tray tries to open. In this case, it may be possible gently shake the computer and move the CD or DVD into the correct place in the tray, allowing the drive to open. However, use caution when doing this, as you do not want to shake the computer too much, or you could damage other components.
If this is a desktop computer, you can prevent damage to the computer by opening the computer and removing the disc drive in order to shake or rotate the drive. When the drive is out of the computer, you can manually release the tray by inserting a paperclip into the manual eject hole.

cdrom.jpg
In the case of a laptop computer or a slot load disc drive, since the CD or DVD does not sit in a tray, it cannot be shaken in order to adjust the disc. If the disc is visible you may be able to move the disc a bit by hand, enough to allow the drive to eject the disc. Again, be careful in doing so, as you could damage the disc or drive in the process.
If you're still unable to get the disc out of the drive after following the above steps, it may be a damaged drive and should be replaced. If the disc in the drive is an important disc and you believe the drive is bad, the drive can be disassembled in order to remove the disc. In the case of a laptop or computer with a slot load disc drive, the computer needs to be serviced in order for the drive the be replaced and the disc to be removed.

reference: http://www.computerhope.com/issues/ch001487.htm

What to do if CD or DVD stuck in drive
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My xbox 360's disc drive not opening

Thank You Luke-7 yes it's jammed ,stuck ,seized,

Common problem ( Stuck Tray)

The reason is the eject motor is either to weak to break open
the magnetic seal created between the spindle and the hub
holding the disk firmly in the drive or there is too much friction
in the gear assembly causing the motor to stall-out

To get the tray to open press the eject wait one second
and then Firmly (HARD) slap the top of your console right
over the CD rom drive this will break the seal and release
tray allowing it to open.

The console should be open ,the Rom drive removed
and open and thoroughly cleaned out .plus I like to gap
the hold down magnetic so the eject motor can release
the tray with less force.

If you have any Questions feel free to ask

Rob

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1answer

Cd rom drive wont open

try restarting the computer and attempt to open the drive immediately after it restarts, if it does not open the gears inside the drive that open and close the tray are jammed. If its a cheap drive you should just replace it, if not you can try to disassemble the drive and realign the tray / gears.
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The CD ROM Drive is not ejecting properly

hi,
Locking device / software installed
First, verify no locking software is being loaded, which would allow the CD-ROM tray not to open. If you are unable to determine this, reboot the computer and as it is booting up, attempt to eject the tray. No power to computer or CD-ROM drive
If you have recently installed a new CD-ROM drive or you have moved the computer, it is possible that the power to the CD-ROM may have become loose or disconnected. Check the cable connections. Bad eject button
If you are running Microsoft Windows 95, Windows 98, Windows NT 4.0, Windows 2000, Windows ME, or Windows XP, open My computer, right-click on the CD-ROM drive and choose the option to eject. If this ejects your CD-ROM drive tray, it is likely that the button on the CD-ROM drive has become defective and it is recommended that the drive be replaced. CD stuck within drive
It is possible that a CD may have become stuck within the CD-ROM drive. If the CD-ROM drive has a small hole (that is not the head phone jack), using a paper clip, place the paper clip within the hole and attempt to manually eject the CD-ROM tray. If the CD-ROM drive is only partially able to be opened, attempt to pull the tray gently to see if it can be manually ejected. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become bad, dislodged, or that a CD is positioned in the drive, which does not allow it to open. Incompatibility with IDE / ATAPI interface
If you have an IBM compatible computer and recently installed the CD-ROM drive and are unable to open the drive, attempt to temporarily disconnect the IDE cable to verify that you not experiencing an issue with an incompatibility between the CD-ROM and motherboard. Once the IDE cable has been disconnected, power on the computer and see if the CD-ROM drive tray is now able to be opened. If the drive is able to be opened with the IDE / ATAPI cable disconnected, it is recommended you use the interface card supplied with the CD-ROM drive or the ATAPI interface on the sound card / motherboard. Bad drive
Unfortunately, if after following the above recommendations you are still unable to properly open the CD-ROM drive using the button on the front of the CD-ROM drive, it is likely defective and should be replaced. Caution: If you are able to open the CD-ROM drive using a paper clip. We do not recommend that you continue using the CD-ROM drive by manually ejecting the CD-ROM using a paper clip. The drive should be replaced and this is not meant to be used as a temporary solution. Additional information and tips for buying a new CD-ROM drive can be found on our CD-ROM buying tips section.
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Cd/dvd drive

You can see a hole located on the tray of the cd rom drive. Commonly seen beside the button to eject the cd out. Grab a small pin and push the hole and this should eject the tray. Close the tray again by pressing the button. Eject it using the button. If everything still failed, call up Dell to have the CD Rom Drive replaced.
1helpful
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Help

Your CD-ROM may still be functional. The tray may just be stuck, instead of broken. First let's remove the CD.

Get a large paperclip and bend the end out straight. Look for a tiny hole underneath the CDS tray. Push the end of the paperclip into it, and it should open the CD tray a little. Then pull it out the rest of the way and get your CD out. Then try pushing the eject button on the CD-ROM to get the tray to go back in. It may take several trys. If that does not work push the tray in, slowly. Then try the eject button again. I hope that works.

If it does not you can continue to use the CD of course (lots of CD-ROMs have paperclips hanging out of them. And I've seen the problem go away, occasionally, after continued opening and pushing back the tray.
0helpful
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Hi, If there is a disc in the drive it's possible that it has become jammed and therefore will not allow the door to open. If you get a large paperclip and bend out one side you will find there is a little hole in the front of the drive. Insert the straightened end of the paperclip carefully into the hole until you feel resistance. Gently but firmly you will need to apply an amount of force and the door will pop open. Remove the disc and restart the computer, hopefully the drive will now respond as required.

If not then possibly the door mechanism band/spring has become too loose or broken. At least these days CD/DVD drive are not too expensive to replace.

Let me know how you go,
SeaJade
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In the front side of the dvd drive you will see a small hole ...so to eject that cd put one niddle in that hole and .
Now press the button at just after that apply a force on niddle .suddenly you will notice that cd will come outside ,if not try more times and you will learn to eject the cd when you are unable to do it by pressing the eject button...
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Low feed backs hurt my ratings and I am tring to help you with your problem,so let me know that the information i given you is helpfull or not.

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> I've already replaced it once

Well, I've seen CD-drives that would re-open, when you try to close them -- it is _falsely_ detecting a "jam" as the tray is closing, and then just re-opens the tray, rather than "forcing" itself to close.

Replacing the CD-drive is the only way to fix that type of "false-positive" jam-detection conditions.

But, since you've done that, either you were unlucky-enough that the replacement drive was also "defective", or, you have a computer-virus on your computer that is maliciously issuing commands to the CD to "open-the-tray".
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