Question about Dell Latitude D510 Notebook

1 Answer

Will not boot to Safe Mode

Dell Latitude D510 will not boot. Will not boot into safe mode or any other mode. The 9 LED lock is on. Was able to run diagnostic test but would not go into Advanced 32 Bit Diagnostic Test. Goes directly to command prompt. RAM showed fine in test.

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  • Falcon123 Oct 17, 2008

    Walter, I felt it was the HD also. It was brought home from my wife's classroom today by her. When it wouldn't boot into any modes. I knew it was a big problem. It's under warranty thru the school system still. Thanks so much for your time and talent and have a great Friday, Falcon

  • Anonymous Oct 24, 2008

    vsv

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  • Dell Master
  • 998 Answers

Try to boot from the Resource CD by selecting the <F12> key and select boot from CD/DVD drive. If you tried to run the "Diagnostics" option from the <F12> boot menu and it went to command prompt, there might be an issue with your hard drive or the "Diagnostics" partition is corrupted or missing. If all tests pass using the Resource CD, then your OS is probably hosed. As for the 9 LED light, that just indicates that your numeric keypad is enabled.

Posted on Oct 17, 2008

  • Walter H Boehm Oct 17, 2008

    If it's still under warranty, Dell will replace the drive free of charge and supply the software CD's.

    Please be sure to rate your experience with FixYa!

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