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Posted on Oct 17, 2008

Kitchenaid Microwave kcms145ss - serial no FGR3919211

My microwave front door locked. I unplugged it for 30 minutes, replugged it. Pressed the cancel button for 5 seconds - the word lock and unlock came on. Nothing happen. Any suggestion?

1 Answer

A

Anonymous

Buy a new micro......... the front panel just went bye bye

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Unplug the microwave for a few minutes, plug back in, set clock, open and close door. Make sure time displayed is correct,
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Contact the store where you purchased as it is obviously faulty. A it looks nice you could always replace it with the same model?
You could also contact Danby for advice http://www.danby.ca/contact_us2

Business Hours:

Monday - Thursday: 8:30 - 5:00 EST
Friday: 8:30 - 4:00 EST

By Phone:

General office: 419-425-8627s
Sales: 866-641-3309
Consumer help line: 800-263-2629

By Fax:

General office: 419-425-5052
Sales dept: 419-425-8629

By Mail:

Danby Products Inc.
PO Box 669
Findlay, OH 45840

By Email:

Consumer inquiries: [email protected]
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Kitchenaid Microwave Oven model Kcms1555rss stuck on same cooking time. There is a line with 3 other lines also on the screen

Hello :

It could be a bad door switch or loose door switch mount . There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly .

Warning : A microwave oven is capable of giving you a serious electrical shock, even when it is unplugged. I strongly recommend you seek the assistance of an appliance repair technician when conducting any microwave oven repair .

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Kitchenaid microwave oven

Either the child lock is activated or the unit needs a reset by unplugging it.

The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

You can download Kitchenaid owner's manuals and installation instructions here to find out how to turn off the child lock.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
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After self cleaning the range the door won't open....
The oven door lock needs approximately 1 hour to cool down before the oven door can be opened after a self cleaning cycle has finished. If the lock does not open after the oven has cooled down, you can try....1) Unplugging the range or shut off the circuit breaker for 5 minutes. Plug the range back in or turn on the circuit breaker. Set the clock and try moving the door lock lever or opening the door. 2) Set the self-clean cycle again and only allow it to work for 15 minutes. Cancel the self-clean cycle and allow the oven to cool. Gently try moving the door lock lever or opening the door.


Hope this may help;

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