a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Push the microwave door tightly closed. The computer will not start cooking until the door is closed for safety reasons. Some models of microwave will give a warning on the screen if the door is open.
Ensure you have programmed a heat setting, entered a cooking time and pressed the "Start" button on the microwave's keypad. Check that the microwave is not set to "Defrost" mode.
Unplug the microwave and wait for one minute. This measure will reset the microwave's internal computer if it has frozen or scrambled. Plug the microwave back in and try again.
Ensure the keypad lock mode is inactive. Most microwave ovens have a lockout feature that prevents children from starting the microwave while unsupervised. Lockout mode is usually deactivated by holding down the button that bears a padlock symbol (like the "Start" button in the photograph).
Contact the store where you purchased as it is obviously faulty. A it looks nice you could always replace it with the same model?
You could also contact Danby for advice
Monday - Thursday: 8:30 - 5:00 EST Friday: 8:30 - 4:00 EST
General office: 419-425-8627s Sales: 866-641-3309 Consumer help line: 800-263-2629
General office: 419-425-5052 Sales dept: 419-425-8629
It could be a bad door switch or loose door switch mount . There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.
The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly .
Warning : A microwave oven is capable of giving you a serious electrical shock, even when it is unplugged. I strongly recommend you seek the assistance of an appliance repair technician when conducting any microwave oven repair .
Unplug the microwave for 10 minutes and then replug-in. This will reset the unit.after that if it still behaves abnormally , Press cancel button for 10 seconds and then try pressing the timer adjust buttons.
1.While pressing the CANCEL keypad:
a) Open the oven door.
b) Unplug the microwave oven for 2-seconds and plug it back in.
c) Release the CANCEL keypad and close the oven door. You will see the following display.
NOTE: The humidity sensor test results will appear on the display after 8-seconds.If the tests are successful, "OK " will be displayed. If one or more of the tests fail, "ERR " will be displayed.. 2.When a keypad is pressed, a number according to the test chart will be displayed. When no keypad is pressed, a blank "?" is displayed...
F6 ?Microwave Relay Failure: Check the microwave relay.
After self cleaning the range the door won't open.... The oven door lock needs approximately 1 hour to cool down before the oven door can be opened after a self cleaning cycle has finished. If the lock does not open after the oven has cooled down, you can try....1) Unplugging the range or shut off the circuit breaker for 5 minutes. Plug the range back in or turn on the circuit breaker. Set the clock and try moving the door lock lever or opening the door. 2) Set the self-clean cycle again and only allow it to work for 15 minutes. Cancel the self-clean cycle and allow the oven to cool. Gently try moving the door lock lever or opening the door.