Question about Sony Cyber-Shot DSC-S90 Digital Camera

1 Answer

Will not power on properly

When I turn on the power button the screen says "Access", then "Turn the power off and on again". I have full battery power. I can review previously taken pictures but can't take any new pics. I also can not get the zoom lens to retract completely.

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  • soccerchica Dec 29, 2008

    help??

  • Anonymous Jan 09, 2009

    i have the same exact problem....

  • Kimberly Cook Jan 23, 2009

    Ditto! Exactly!!

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  • 6 Answers

For what its worth I had this same problem with both rechargeables and alkcalines. Fresh batteries were rejected after just a few shots and were clearly NOT dead. Solution seems to be either use Sony's NP-NH25 cybershot battery which is made of two AA batteries jointed at the hip or use generic rechargeable NiMh batteries with a capacity superior to Sony's battery (>2500mAh).

Dan

Posted on Jan 10, 2009

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Sony dsc w50 quit working


I think the memory card is full , try first taking off the battery and putting it back.
If the camera still does not work, try a different memory card.

If you still have problems, try going to setting menu and reset camera settings.

Sep 22, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

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When i turn it on tried to access then tell me to turn the power off and on again


Hi,

Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
To reset the Camera back to factory default, select the INITIALIZE Option from the Setup 1 Menu of the Camera to OK. This will set the user defined settings back to factory default. The images and videos will not get deleted.
If the issue persists, service may be required.

Thanks for contacting FixYa.

Jun 19, 2011 | Sony Cyber-shot DSC-W35 Digital Camera

2 Answers

Turn the power off and on again message


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa

Feb 15, 2010 | Sony Cyber-shot DSC-W170 Digital Camera

1 Answer

When I turn my camera on, the screen remains black and says turn power off and on. Upon doing so, when i turn it on again, it begins beeping and says turn power off and on. But if I go to the view pictures...


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, press the RESET button located above the PHOTO button which will change all settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa

Jan 30, 2010 | Sony Cyber-shot DSC-M2 Digital Camera

1 Answer

Sony Cyber Shots camera, turn the power off and on again problem


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settings Menu of the Camera to OK. This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks,

KenSolutions

FixYa

Sep 13, 2009 | Sony Cyber-shot DSC-W80 Digital Camera

1 Answer

Black screen


Hi,

Turn the power off and on again message is displayed when the Lens mechanism is stuck or when there is an internal malfunction. To resolve the issue, try turning off and on the power for few times. If the issue persists, try power resetting the Camera.
To power reset the Camera, remove the battery from the Camera. Press and hold the power button of the Camera for 30 seconds. Remain the Camera without power for 60 seconds and reinsert the battery to check the operation.
You can also try Initializing the Camera by selecting the INITIALIZE option from the SETUP1 Menu of the Camera.
If the issue persists, service may be required.

Thanks for using FixYa

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Sony DSC-W30 ACCESS problem


try hitting it against something harder (like a table). I just did and it worked for me.

Jan 28, 2008 | Sony Cyber-shot DSC-W30 Digital Camera

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Access and turn on again the camera


I called Sony at 800-222-7669 and was told to turn camera off, remove battery, turn camera on holding the power button for one full minute, put battery back in and power up as usual. Probably the one minute drains the residual energy in a capacitor.

I passed the info to my wife but she had solved the problem by tapping on the front to release a bind on the lens coming out. Probably caused by handling during her trip to California. So I don't know if the one-minute thing works but it is certainly worth a try.

Hope this helps you!

Dec 29, 2007 | Sony Cyber-Shot DSC-S40 Digital Camera

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DSC-W50 sony cybershot


I had the same problem with my DSC-W55. I actually just called the customer service number on the sony website and they told me how to solve the problem.

- Take your battery out
- Press and hold the power button for 60 seconds
- Re enter your battery
- Voila.. it should work when you turn it on. Mine did.

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