Graphics driver On bootup a message comes on telling me my graphics driver is not installed or is corrupt. When I download the driver from Gateway to my desktop and follow their instructions, it tells me part of the file is missing or corrupt. I need to know how to install this file D00458-002-001 and replace the bad one. Gateway does not support my 2 years old laptop! My splash screen has vertical stripes. I paid a technician $300 to fix this problem, but was scammed. I am almost 70 but not dead yet! Help! Product Gateway NX560XL Laptop purchased 8/06

Joed911, thank you for your response. What is a Dimms and what does it look like. There are a couple of covers. Joed911, thank you for your response. What is a Dimms and what does it look like. There are a couple of covers.

Joed911, I looked at the Device Manager listing, and found there under 'other devices' marked by a yellow question mark, and another under that 'Video Controller' (VGA Compatabile).

My question is this, can that file be suspended and a new one downloaded and installed. If so how do I do that. Would having that file out of the way so to speak, enable a new download? Originally Gateway Chat session in August indicated that I needed to download that file, but when I bring it to the desktop it doesn't unzip and when I try to run it that's when I get the corrupt or missing files message. They are through helping me.

I have printed off your memory Dimms message and how to look and will follow up on that. Thank you so much for helping me. I will let you know if this works. The are changing to a yellow. I just want to fix this. Joed911, I looked at the Device Manager listing, and found there under 'other devices' marked by a yellow question mark, and another under that 'Video Controller' (VGA Compatabile).
My question is this, can that file be suspended and a new one downloaded and installed. If so how do I do that. Would having that file out of the way so to speak, enable a new download? Originally Gateway Chat session in August indicated that I needed to download that file, but when I bring it to the desktop it doesn't unzip and when I try to run it that's when I get the corrupt or missing files message. They are through helping me.
I have printed off your memory Dimms message and how to look and will follow up on that. Thank you so much for helping me. I will let you know if this works. The are changing to a yellow. I just want to fix this.

My video card is going out so drivers won't help, but I appreciate all the suggestions on fixes all of your have given me! Thank you so much! I'm going to see if I can get Gateway to cough up a fix for less than what I paid for this laptop less than 2 years ago. It is a Gateway X560XL fully loaded! I am so sad! My video card is going out so drivers won't help, but I appreciate all the suggestions on fixes all of your have given me! Thank you so much! I'm going to see if I can get Gateway to cough up a fix for less than what I paid for this laptop less than 2 years ago. It is a Gateway X560XL fully loaded! I am so sad!