Question about HP Photosmart 3310 Printer

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HP Printer region code

Hi! I followed the procedure you mention to crack the region code in my HP 3310 printer and you were right, now supports both US and European print cartridges, i would appreciate if you can answer to me 2 question:
1) is there some way to recover the display functionality? if not,
2) is there a way to restore the original functionality?

Thanks in advance.

Alfredo
mailto:alfredo@villalobos.org

Posted by on

  • alfredo566 Oct 19, 2008

    I performed a semi ful reset and restored the original features but can not use the US print cardtridges anymore :(



    http://h10025.www1.hp.com/ewfrf/wc/docum...




    Performing a semi-full reset of the All-in-One



    1. Use the Power button to turn on the product.

    2. Unplug the power cord from the back of the product.

    3. Press and hold the # button and the 6 button.

    4. While holding the buttons down, plug the power cord into the back of the product.

    5. Continue to hold the buttons down until the control panel display goes blank.

    6. Release the buttons, and then use the Power button to turn on the product. The reset information appears on the control panel display.

×

5 Suggested Answers

  • 238 Answers

SOURCE: Colour won't print - HP Deskjet 5150 Inkjet Printe

hi, remove the color cartg take a tissue paper and run it horizontaly on the nozzel, if u can notice the three colors, ur cartridge is ok, may be the contact area of the cartridge,try to clean both the surfaces, and install the exact driver for the printer which will give you the cartridge maintenence options. let me know??

Posted on Dec 16, 2007

khanmohammad
  • 188 Answers

SOURCE: Regional Codes for Europe

Hi Dave,

I looked at the problem you have, I worked with HP before in All-in-one.
My personel advice is that please do not make any changes on your own.
The printer region can be changed only three times, so be carefull.

I suggest you to contact HP chat support, this support is free of cost.

Please click on the web link given below and select your product and start over with an online HP technician.

http://welcome.hp.com/country/us/en/contact/chat_1.html

Have a great day!

Posted on Mar 25, 2008

  • 12 Answers

SOURCE: change region codess on printer hp c3180

Hi ,
Let me fist inform you that the question you asked for is related to "regionalization" of the printers . It is very particular to HP printers.
You can just regionalize your printer thrice in the enitre printer lifetime - not more than that. And the codes you are referring to - they are not there somewhere - they have to be logged in by the back end team who decode the "10-tap test" to re-enter the codes for regionalization so that the printer becomes compatible in the region you are using it in.
The cartridges even change in every country to make the printer work - let me state you how.....as per www.hp.com
HP Photosmart C3100 All-in-One series This product uses regionalized ink supplies, so the inkjet print cartridges for the product depends on where you are in the world. If you do not know which pen regionalization zone you are in, click here to view the Regionalization Country-to-Zone Mapping Table . Once you know the zone, you can identify the cartridges used in this product. Cartridge Description Zone 1 Zone 2 Zone 3 Zone 4 black inkjet print cartridge HP 92 HP 336 HP 132 HP 850 tri-color inkjet print cartridge HP 93 HP 342 HP 136 HP 854 black inkjet print cartridge Not availaible HP 338 HP 131 Not available tri-color inkjet print cartridge HP 95* HP 343 HP 135 HP 855 photo inkjet print cartridge HP 99 HP 348 HP 138 HP 858 *The HP 95 is not compatible with printers sold only in North America; instead, use the HP 93 Tri-color cartridge. Refer to the link to understand how the world is divided into 4 zones - http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa00586&cc=us&lc=en&dlc=en&product=1146331#zone_mapping And you can beleive into what i say as I work for HP printers....! the best i would suggest is to call up Technical / Customer Care centre and tell them you need to reset....they will assist you for 10-tap test and ask you to send them the 10-tap test and the Proof of Purchase of the region cartridges.....and then wait for the back end team to call you within the next 48 hours.

Posted on Apr 09, 2008

SOURCE: change region codess on printer hp c3180

I have just moved from the US to Shanghai with my HP C7280 printer. Bought some new cartridges from the HP dealer in Shanghai after our US supply ran out. Got the 'Incorrect Ink Cartridge' message on the printer after installing them, which the dealer probably knew I would get and didn't tell me, which I'm assuming is what you got.
My experience was to use the 'Chat' function on the HP.com web site in the Support area. The good news is that they solved my problem, the bad news is that it took 1 1/2 hours and is the most convoluted process I've experienced in years. There is a little 'voodoo' going on the background......... after having me find several values, including cartridge serial number values (no not the cartridge number on the cartridge), reset values, and others I can't remember, he said he had to go 'calculate' and he then came back with 5 four digit numbers I had to enter after going to Windows Control Panel -->Printers and after getting my printer selected and the Preferences screen displayed, clicking on the HP logo while holding the CRTL key down (I kid you not).

Sooooooo, I believe the only solution is to use HP Support and to also write letters complaining about how really, really, really stupid this process is. And being the conspiracy theorist that I can be, HP probably was seeing lost revenue from people buying cartridges that are cheaper in parts of the world and shipping them to where HP is, ahem, making a killing and padding their profits.......
Good Luck

Posted on May 08, 2008

  • 116 Answers

SOURCE: PROBLEMS REPLACING BLACK (21) Ink Cartridge

try cleaning the circuit of the cartridge and the printer with a tissue paper.or you have to replace the cartridge and have to buy genuine hp cartridge.as the non hp is not getting detected because the circuit is faulty in that non hp cartridge.ask the shopkeeper to replace the cartridge with another same non hp cartridge.he should give you the another replacement cartridge as his cartridge is faulty.or tell him to get checked that non hp cartridge in other f380 printer if he would be having.and if the cartridge is working in another printer there is a problem in printer.
but as per my knowledge and experience its because there is dust either on the cartridge or on the printers circuit where u install the cartridge.try cleaning the contacts gently.it should work.

Posted on Oct 05, 2008

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Hi there,
Have you reset the region from the menu?? To do so kindly follow the procedure below

The language and country/region setting determines which language the HP All-in-

One uses to display messages on the color graphics display. Usually, you set the

language and country/region when you first set up the HP All-in-One. However, you

can change the setting at any time by using the following procedure.

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If you require more assistance, feel free to reply to this post,

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Hi ,
Let me fist inform you that the question you asked for is related to "regionalization" of the printers . It is very particular to HP printers.
You can just regionalize your printer thrice in the enitre printer lifetime - not more than that. And the codes you are referring to - they are not there somewhere - they have to be logged in by the back end team who decode the "10-tap test" to re-enter the codes for regionalization so that the printer becomes compatible in the region you are using it in.
The cartridges even change in every country to make the printer work - let me state you how.....as per www.hp.com
HP Photosmart C3100 All-in-One series This product uses regionalized ink supplies, so the inkjet print cartridges for the product depends on where you are in the world. If you do not know which pen regionalization zone you are in, click here to view the Regionalization Country-to-Zone Mapping Table . Once you know the zone, you can identify the cartridges used in this product. Cartridge Description Zone 1 Zone 2 Zone 3 Zone 4 black inkjet print cartridge HP 92 HP 336 HP 132 HP 850 tri-color inkjet print cartridge HP 93 HP 342 HP 136 HP 854 black inkjet print cartridge Not availaible HP 338 HP 131 Not available tri-color inkjet print cartridge HP 95* HP 343 HP 135 HP 855 photo inkjet print cartridge HP 99 HP 348 HP 138 HP 858 *The HP 95 is not compatible with printers sold only in North America; instead, use the HP 93 Tri-color cartridge. Refer to the link to understand how the world is divided into 4 zones - http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa00586&cc=us&lc=en&dlc=en&product=1146331#zone_mapping And you can beleive into what i say as I work for HP printers....! the best i would suggest is to call up Technical / Customer Care centre and tell them you need to reset....they will assist you for 10-tap test and ask you to send them the 10-tap test and the Proof of Purchase of the region cartridges.....and then wait for the back end team to call you within the next 48 hours.

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The control panel display shows the wrong language
Solution
Usually, you set the language and country/region when you first set
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