Question about Fisher and Paykel Active Smart® E522BR Stainless Steel Bottom Freezer Refrigerator

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Water in bottom of refrigerator

I have a F&P E521TRE 5 years old with freezer at top---there is water at bottom on right hand side of refrigerator section--Help please--Max.

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WARNING-It is a condition for the reader to take full responsability in attempting repairs and author shall not be responsible or liable for any damages. If you have no knowledge or experience to do this repair do not attempt it.

I have had the same issue with Fisher Paykel Active Smart fridge . This can be due to:
1) 12Volt fan in freezer is not functioning.
To test: open freezer door, place a magnet on magnet switch at the bottom of freezer where door seals(white plastic rectangle) It takes few seconds for fan to rev up so move magnet slowly until switch on. You can also close door and listen carefully if fan starts if unsure.
If fan works go to 2) 3)as defrosting resistance can be the trouble

2)If fan does not work . UNPLUG FRIDGE at the main plug
Empty freezer and defrost it if too icy (do not use sharp objects). Then on back panel you will see two holes on top. Put two hook tool and pull down and slightly forward until top lip is free. This is hard to do but the plastic panel is very strong so you can apply a bit of force there!!!
On the second panel is the fan, check wires are not broken (common cause of failure). unplug fan, you can check fan on 12V battery (+red). Buy a new fan if faulty and put freezer panel back.
3) If fan OK and you see a lot of ice on condenser (do not remove it by force, just let it melt completely) then the resistance is the cause of you trouble. It is delicate to remove and make sure FRIDGE IS UNPLUGGED! Do not force anything as condenser is very fragile and if you damaged it, your fridge can go straight to the dump. You can test the resistance with an Ohm meter to make sure internal resistance is broken or not. If broken replace it and your fridge will be fixed. If not broken then trouble is either with on board computer (very seldom) or the thermistance.

Posted on Dec 18, 2008


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