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We are in z motor home and have a 12volt zien tv but recently till it gets warmed up we loose the picture to strips of all colours. we still have sound it goes perfectly once it is warm. thanks nancy

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  • nncytierney Oct 17, 2008

    the tv is 3yrs old
    it is a xien 12 volt flat screen three in one, it has cd, dvd,mp3

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What is the model of your TV?
How old is it?

Posted on Oct 16, 2008

  • Jaime Hernandez Oct 17, 2008

    It looks like your TV might have dry solder joints since it works well after warming up. If your TV is less then 3 years old; i would suggest to contact the manufacturers to get fix under warranty. These brand has 3 years warranty as state it in their website.

    Click here to get the contact information.

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Repair involves either/both replacement of the flyback transformer or horizontal output transistors.

Posted on Oct 16, 2008

  • Legin Varghese
    Legin Varghese Oct 16, 2008

    This could be also the with any loose connection, for this the tv have to be physically checked by a technical person.

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There are a number of faults that can cause similar probblems, one of the components on the unit is defective, and when it warms up you lose picture.
The TV must be inspected by a technician and the component replaced.
If you decide to call technical support , you can use the phone number printed on the owner manual.

Posted on Oct 16, 2008

  • Ginko
    Ginko Oct 16, 2008

    If you use an external receiver, for example a sat box, check alsothe cables connecting to te tv.

    Test the TV with a regular antenna only, if you do not lose color anymore, then the problem is either with cables or receiver box.

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Posted on Jan 02, 2017

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