Question about HP Officejet 5610 All-In-One InkJet Printer

1 Answer

Cartridge jam displayed

After installing a ink cartridge, the cartridges will not stay on the left side but make lots of noise trying to get in place. The message is "Cartridge jam" then push OK. Nothing helps so far

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Follow these instructions: Moving the carriage

  1. With the all-in-one turned on, open the print cartridge access door. The print carriage might try to come to move into the access area. Allow it to move to that position if it does.
  2. Without turning off the all-in-one, disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the parts to be moved by hand and to reset the paper feed mechanism.
  3. Looking in through either the print cartridge access door or the output paper tray, verify that the print cartridges are locked into the carriage and have not come loose. Also verify that there are no obstructions under or around the carriage to block it from moving.
  4. Verify that the print carriage can move freely across the width of the all-in-one by gently pushing the carriage to the left and then to the right. Clear any obstructions found. You may have to reach through the output paper tray to access the print carriage.
  5. Close the print cartridge access door and reconnect the power cord.
  6. Press the On button to turn on the all-in-one.
  7. Print the self test from the menu to check the functionality of the product by following these steps:
    • Press Setup , press 2 , and then press 6 in sequence. (The printer should be in ready mode.)
  8. If the self test printed in the step above, then try to print from the computer to see if the issue is resolved.
    • If the issue is resolved , you do not need to continue with the rest of the instructions on this page.
    • If the issue is not resolved , continue to the next step.
Step two: Plug the product directly into a wall outlet Verify that the product is properly connected to a suitable power source by following the instructions below.
  1. Verify that the computer and the all-in-one product have a three-prong power plug.
  2. Remove the product cable from any power strips or surge suppressors, and plug it directly into a grounded (three-prong) wall outlet.
  3. Try the print job again to see if this step resolved the issue.
    • If the issue is resolved , you do not need to continue with the rest of the instructions on this page.
    • The above was from this HP doc:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00577763&lc=en&dlc=en&cc=us&lang=en&rule=34246&product=441125


How to clear error message from HP:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00441807&lc=en&dlc=en&cc=us&lang=en&rule=34246&product=441125

You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Oct 16, 2008

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1 Answer

Put new ink in printer. got the message "carriage jam" checked ink to see if correctly installed...it was. tried to use it again and same message appeared. Did as was instructed on Kodak...


Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.

Dec 15, 2010 | Printers & Copiers

1 Answer

Copier makes a noise when first turned on and then it tells me to open the door clear carriage jam and press enter. But that does not work. The printer has been sitting for a little...


Check the following steps for fixing Hp Carriage Jam Error :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.

Nov 29, 2010 | HP PSC 1600 InkJet Printer

2 Answers

Ink cartirdge cannot be recognized even though correct cartidge was installed


Hi there

You can try this but it lots to do but may help

This message may be resolved by resetting the unit. Please follow these
steps:

1. With the printer powered on, open the cover. The ink will move to
the left hand side.

2. Push down on the end of the black cartridge. A clicking noise will
be heard.

3. Slide the cartridge out of the holder towards you.

4. Push down on the end of the colour cartridge. A clicking noise will
be heard.

5. Slide the cartridge out of the holder towards you.

6. Once both cartridges are removed, unplug the power to the printer
(without turning it off).

7. Reconnect the power cord.

8. Turn on the printer.

9. Open the cover. The carriage that holds the ink will move to the
left hand side.

10. Make sure the orange cap is off of the bottom of the black
cartridge.

11. Place the black cartridge in the bottom of the printer.

12. Slide the black cartridge back until is cannot go back any further.

13. Push up on the end of the black cartridge, a clicking noise should
be heard.

14. Make sure the orange cap is off of the bottom of the colour
cartridge.

15. Place the colour cartridge in the bottom of the printer.

16 Slide the colour cartridge back until is cannot go back any further.

17. Push up on the end of the colour cartridge, a clicking noise should
be heard.

Please note that the colour cartridge will stick out further than the
black cartridge.

Close the cover. The printer should make some noise for a few moments,
and then return to standby.

If the message persists, to clear the low ink-warning message, press and
hold down the button for at five seconds, and then release
it. This will disable the ink detection until that cartridge has been
replaced.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 10, 2010 | Canon PIXMA MP470 All-in-One Printer

1 Answer

Error - says can't recognize an ink cartridge


Hi there

You can try this but it lots to do but may help

This message may be resolved by resetting the unit. Please follow these
steps:

1. With the printer powered on, open the cover. The ink will move to
the left hand side.

2. Push down on the end of the black cartridge. A clicking noise will
be heard.

3. Slide the cartridge out of the holder towards you.

4. Push down on the end of the colour cartridge. A clicking noise will
be heard.

5. Slide the cartridge out of the holder towards you.

6. Once both cartridges are removed, unplug the power to the printer
(without turning it off).

7. Reconnect the power cord.

8. Turn on the printer.

9. Open the cover. The carriage that holds the ink will move to the
left hand side.

10. Make sure the orange cap is off of the bottom of the black
cartridge.

11. Place the black cartridge in the bottom of the printer.

12. Slide the black cartridge back until is cannot go back any further.

13. Push up on the end of the black cartridge, a clicking noise should
be heard.

14. Make sure the orange cap is off of the bottom of the colour
cartridge.

15. Place the colour cartridge in the bottom of the printer.

16 Slide the colour cartridge back until is cannot go back any further.

17. Push up on the end of the colour cartridge, a clicking noise should
be heard.

Please note that the colour cartridge will stick out further than the
black cartridge.

Close the cover. The printer should make some noise for a few moments,
and then return to standby.

If the message persists, to clear the low ink-warning message, press and
hold down the button for at five seconds, and then release
it. This will disable the ink detection until that cartridge has been
replaced.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 09, 2010 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Installing a new color cartridge


Hi mariek2006,

Cannon printers usally the ink is housed underneath the top portion of the printer. To open the top, reach down under the buttons or display area,, and left up, a blue plastic piece will slide out and lock the top into place. Once that up, look inside and the ink cartridge will eventually slide over to the left side of the printer. Look left towards the silver bar and you'll see two plastic holders for the ink. Take the ink cartridge out, by pushing down on the top edge of the cartridge, then out. To replace them, remember to remove the protective seal on the ink cartridge and put the ink cartridge in by holding the ink cartridge at an angle that has the copper control slip pointing upwards. Make sure you put it in below the top ridge of the plastic holders. Then once you slip the cartridge into the holder at the upwards angle, pull up again on the cartridge to snap it into place. That's it your ink cartridge are reset with new ink.

Good Luck
and don't forget to leave a rating based on my solution.

P.S.
Don't forget to push the blue bar that is holding the top up in, and the top will slowly lower itself into place. Mark

Aug 31, 2009 | Canon Printers & Copiers

1 Answer

Jammed cartridge in Lexmark P315 photo printer


You may slide the cartridge.Its ok to do that, just slide to ur right.

May 28, 2009 | Lexmark P315 Photo Printer with 2.5" LCD...

2 Answers

Alram light


Did you replace the Black ink cartridge or the Color cartridge, or did you replace both?

Facing the front of the Canon Pixma MX310, did you install the Black ink cartridge to the left side, and the Color cartridge to the right side?

Do Not reverse how the ink cartridges go. Do Not install a Black ink cartridge, in the Color cartridge holder.

If the Alarm light came on, check to see if you have an error message in the LCD. (Not trying to insult your intelligence. The LCD is the little rectangular Liquid Crystal Display on your Pixma MX310 Operation Panel, to the left of the numeric buttons)

Do you have the Pixma MX310 On-screen manual?
Start>Hover on All Programs>Canon>Pixma MX310>On-screen manual

Click on the Troubleshooting heading.
If you have an error message code, click on the heading ->
An Error Message is Displayed on the LCD.

Also suggest you click on the heading -> Problems Sending Faxes.

See if the information provided has a solution to your problem.

Apr 22, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Printer says low level color ink fitted new ink printed ok at first but still said low ink order now and will not let me print or scan


Dear customer,
The most common solution is to follow the steps as follows
1. unplug the power cord
2. press and hold down the <ON/OFF> button and reconnect the power cord
3. press the <STOP/RESET> button 2 times and then release the <ON/OFF> button
4. Display LED show "0" press the <+> button 1 time Display LED show "1"
5. press the <Start Color > button 2 times and then press the <ON/OFF> button waitng for testing out 2 pages
6. Open the cover. The carriage that holds the ink will move to the left hand side. and then unplug the power to the printer
7. Push down on the end of the black cartridge. A clicking noise will be heard.
8. Slide the cartridge out of the holder towards you.
9. Push down on the end of the color cartridge. A clicking noise will be heard.
10. Slide the cartridge out of the holder towards you.
11. Once both cartridges are removed, unplug the power to the printer (without turning it off).
12. Reconnect the power cord.
13. Turn on the printer.
14. Open the cover. The carriage that holds the ink will move to the left hand side.
15. Place the black cartridge in the bottom of the printer.
16. Slide the black cartridge back until is cannot go back any further.
17. Push up on the end of the black cartridge, a clicking noise should
be heard.
18. Place the color cartridge in the bottom of the printer.
19 Slide the color cartridge back until is cannot go back any further.
20. Push up on the end of the color cartridge, a clicking noise should
be heard.

hope its udeful. thank you.

Jul 09, 2008 | Printers & Copiers

2 Answers

Changing the ink cartridge in Epson Stylus CX4200


1. Make sure the unit is turned on, and not printing. The POWER light should be on, but not flashing.

2. Lower the OUTPUT tray, and lift the scanner portion to access the ink cartridges.

3. Press and release the INK button. The print heads will move to the left, and the cartridge that needs to be replaced will stop directly beneath the OUT OF INK symbol. Make a note of which cartridge requires replacement.

4. Press and release the INK button again. If more than one ink cartridge is empty, the next cartridge will move under the OUT OF INK symbol. If no other cartridges are out of ink, the print heads will now move to the REPLACEMENT POSITION.

5. Open the CARTRIDGE COVER. Pinch the front and back tabs of the empty cartridge as you lift it out of the unit. Dispose of this cartridge.

6. Before you remove the new cartridge from its package, shake it four or five times.

7. Remove the new cartridge from its package, and lower it into the cartridge holder. Push down gently until the cartridge clicks into place.

8. Repeat steps 5-7 for each cartridge that you need to replace. Close the CARTRIDGE COVER once all of the necessary ink cartridges are replaced.

9. Carefully lower the scanner, until it clicks into place

10. Press and release the INK button.

The ON light flashes and the printer makes noise. Charging takes about 30 seconds. When it's finished, the ON light stops flashing and stays on steady.
Caution: Never turn off the EPSON Stylus printer while the ON light is flashing, unless the Stylus printer hasn't moved or made noise for more than 5 minutes.

May 15, 2008 | Epson Stylus CX4200 All-In-One InkJet...

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