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Electrolux built in wall oven, lights and digital display work fine, fan works fine, but the oven will not heat regardless of the mode (broil, bake, convention roast, convection bake)

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  • stevefer Oct 16, 2008

    Hi Huuum,



    Model No, E30EW7CESS3

    No, there are no error codes.

    Yes, we shut the breaker off, then waited, and back on. The oven displays PF for power failure. We then tried the top and bottom elements, but no heat. All the fron lights work, and the internal oven lights work.



    Thanks

    Steve

  • stevefer Oct 17, 2008

    No, the PF is a result of me turning the breaker off/on.

    Once I enter the time on the overn, it has full front panel funtionality, just the elements don't heat. The convection fan spins.



    The oven was bought March of this year.

  • stevefer Oct 18, 2008

    We bought it from Tasco Appliances. We have spent enough there on appliacnes to buy a car. They seemed totally uninterested in addressing our problem, to the point the Missus suggested I drop the oven off in their showroom. They promised a technician out in 11 days!



    We are going to call Electrolux on Monday and escalate this. We'll never buy another appliance from Tasco.



    I'll update on Monday, and give you the solve.

  • markymarkw67 Nov 27, 2008

    Electrolux fan oven switches off after around 20 mins then switches back on after cooling down, Fan works initially as does heating element also the seperate grill element does the same and cuts out after set time. oven around 2 - 3 years old and has not been used extensively. Is this a problem with the overheat module or the thermostat?
    How much would a replacement part cost and where is it located within the unit?
    Thanks

    Mark

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Hello stevefer
Welcome.

You said, Your Electrolux built in wall oven, lights and digital display work fine, fan works fine, but the oven will not heat regardless of the mode (broil, bake, convention roast, convection bake)

First,
1.What is the Model Number and the year of your wall oven?
2.Did the oven light up and display with any error codes?
3. Did you try to turn the breaker off for 5 minutes to see if this will reset the system?

Perhaps the heating element is failing and may need to be replaced.
I will be able to better assist you when you reply with this information.
Waiting your response.
Huuum

Posted on Oct 16, 2008

  • 5 more comments 
  • Neil Golan
    Neil Golan Oct 17, 2008

    What is the the year of your wall oven?

  • Neil Golan
    Neil Golan Oct 17, 2008

    the shows PF that is an error symbol.

  • Neil Golan
    Neil Golan Oct 17, 2008

    OVEN CONTROL BEEPS AND DISPLAYS AN "F" ERROR CODE

    * Electronic control has detected a fault condition. Push CANCEL pad to clear the
    display and stop the display from beeping. Reprogram the oven. If a fault reoccurs,
    record the fault number, push the CANCEL pad and contact an authorized servicer.


    ENTIRE OVEN DOES NOT OPERATE
    When the oven is first plugged in, or when the power supply to the oven has been
    interrupted, the display will flash. The oven cannot be programmed until the clock is
    set.
    * Be sure electrical cord is securely connected into the electrical junction box.
    * Cord/plug is not installed and/or connected. Cord is not supplied with oven. Contact
    your dealer, installing agent or authorized servicer.
    * Service wiring not complete. Contact your dealer, installing agent or authorized
    servicer.
    o Power outage. Check house lights to be sure. Call your local electric company.
    * Short in cord/plug. Replace cord/plug.


  • Neil Golan
    Neil Golan Oct 18, 2008

    I know you have an oven, not a range, But read this anyway!






    Faulty Temperature Sensor

    Newer
    style ovens with an electronic range control (ERC) utilize a
    temperature sensor inside the oven to regulate heating. This sensor
    controls the cooking modes and usually the self-cleaning mode on those
    models that have the option.

    The sensor has a very specific
    internal resistance that changes along with temperature. The sensor
    goes bad when its resistance is changed through a faulty internal
    connection or internal short.

    How to Diagnose?
    You
    can remove the sensor and check its resistance. It should read about
    1100 ohms at room temperature. If the reading is off more than about 50
    ohms, replace the sensor.

    Recent Customer Symptoms:
    The
    oven does not reach the set temp. and fluctuates. ( set point of 400,
    temp will reach 390 and fluctuate between 350 and 390). It check out at
    16 ohms at room temp. what I need to know is what should it read at
    what temps.

    _____________________________________________________________________________

    Faulty Control Board

    Ovens that
    utilize a sensor require some electronics to interpret the sensor data
    and to take appropriate action to raise or lower the temperature in the
    oven. There are several configurations of this electronics. There are
    some electronic range controls (sometimes called ERC's or clocks) that
    have the logic and relay boards combined into a single unit. Others
    have a logic board that is separate from the relay board.

    If your oven will not keep a consistent temperature and you have verified that the sensor is not faulty, then one of these control boards could be faulty. The easiest way to tell is if the electronic range control is throwing a Fault Code.


    If it is not throwing a Fault Code, then you may be able to test the
    board(s) with the aid of a diagnostic sheet. This sheet is often
    located in an envelope that is located inside the cavity of the control
    panel. These diagnostic sheets are very model specific and usually
    provide voltage and resistance meeting that can be taken across test
    points on the boards.














    Need More Diagnostic Help?

    Our goal is to make this knowledge base as useful as possible. If this article lacks detail
    that would assist you in completing your diagnosis, feel free to ask a detailed follow-up question.

    We will email you a response and post the answers to such questions
    within the article to improve its content and assist you with your
    repairs. We do not answer diagnostic questions via telephone so please use the link above to contact us regarding diagnostic questions.



  • Neil Golan
    Neil Golan Oct 18, 2008

    I do not think I suggested that you check if the heating elements be pulled out and the connector that they go into, be tested if there is power to them??????????????
    If there is power to the connectors

    Perhaps the heating element is failing and may need to be replaced.

    If there is not power to them this needs to be traced back towards the failure till it's located!!!!!!!!!!!!!

    I think this will give you the answer.

    Doesn't this make sense.
    Huuum



  • Neil Golan
    Neil Golan Oct 18, 2008

    IF YOU BOUGHT THIS IN march 2008? Why are you fixing it?
    Let them fix it or better yet!!!!!!!!!!!!!!!!!!!!
    They will replace the oven for you.NO COST TO YOU
    Tell them you want a new one and forget about it!
    I deal with Frigidaire and Electrolux every day.
    They will happily replace it.
    They believe it is easier to keep you as a customer than find a new customer.
    They call this action a push pull.
    They call a dealer and ask him to do a push pull ( Order and replace) for them and they pay the dealer!
    the sealer is not allowed to take a dime from you. Not even delivery!!!!!!!!!!!!!!!!ZERO
    You bought a new one and deserve no headaches.
    if they come to replare it 2 or 3 times under warranty they will agree to you demanding a
    NEW replacement! FREE
    Let them replace it.
    If you need the Tel number in the USA I'll give it to you as soon as I get to work.
    It should be in the back of the book.
    Story done with you getting a swap out or "Push Pull" next week or as soon as they get to you!


    Now you can leave me a SOLVED rating!
    My Pleasure,
    Huuum

    Lets get it over with!


  • Neil Golan
    Neil Golan Oct 19, 2008

    Good move!
    Electrolux will find you another dealer to for your push pull if you tell them you do not want Tasco!


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