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Make sure you install the correct type of KODAK Ink Cartridge for your printer. Currently we offer two types of ink cartridges (10 Series and 30 Series). Installing the wrong type of ink cartridge may result in this error. You will need to install a new, correct type of KODAK Ink Cartridge. NOTE: For more information, see Which ink cartridges to buy for all-in-one printer.
If you are using the correct type of KODAK Ink Cartridge, reinstall the color ink cartridge.
Wait until the printhead is idle and silent, then pinch the latch on the color ink cartridge with your thumb and forefinger and lift it out of the printhead.
Install the color ink cartridge back into the printer, making sure to press down on the thumb tab until it clicks into place.
Close the printer access door. For printers with LCDs, follow the instructions on the LCD screen. For more information on installing ink cartridges, see the Extended User Guide for your printer. Review Maintaining Your Printer - Replacing ink cartridges.
If the error continues, restart your printer:
Turn off the printer by pressing the power button.
Wait five seconds.
Turn on the printer.
If the error continues, and you have extra, new KODAK Ink Cartridges on-hand, try to install a new ink cartridge (or a set of new ink cartridges).
Buy only genuine Dell replacement cartridges. Dell states their printer cartridges cannot be refilled with ink and that only their cartridges work in the printer.
Bring the cartridge carrier of the printer to the center so you can access the ink cartridges. Open the cover of the printer and the carrier slides to the center. Make sure the printer is turned on.
Remove the old black ink cartridge to use the color cartridge. If you allow the old black cartridge to remain in the printer, you will get error messages that the ink is low. The printer may also keep reverting back to the black ink as the default color when printing.
Open the package of the new color cartridge carefully. Remove any blue packing tape that's on the ink cartridge. Take care not to touch the gold area or you could damage the cartridge. Insert the new color cartridge into the correct slot in the printer, the right side of the cartridge carrier. The ink cartridges aren't interchangeable; they need to be placed in the correct slot.
Close the cover on your printer after installing the color cartridge. Run a print test to make sure the color cartridge is installed correctly. Use the Dell Ink Management System to monitor your printer and all-in-one functions. Thanks Thiru
ok take out the colour ink cartridge clean the contacts that is the copper dots on the ink cartridge also the point of contact in the printer after that the printer should not give that error messase if it sill persists replace the ink cartridges ..... if they are new ones call HP Tech support they will replace it free for You
yes you have to have both of them then everything should be fine.if you have the color cartridge that is empty put it in for now and see if it will work it will let u know that it is empty but at least you will be able to print in black
I use cheap replacement cartridges about 20$ for 3 color/5 black....the printer usually doesnt recognize the cartridges ink level but it still prints......do you use actual epson replacements? If you use cheaper replacements you might have gotten some with dud chips...prob the cartridges fault, not your printer
The ink LED has 3 causes that make it blink.
One is that the top cover of the printer is not well shut. Try opening it and closing it. If you?re lucky you?re home free by now.
The second , simple enough, is that you?re out of ink and have to replace the cartridge. This is easy to check ? open the cover and look for the yellow arrow on the ink head. It should point on one of the small images according to the state of the ink. The two left ones indicate an empty cartridge that needs to be replaced.
Note: sometimes a cartridge you get with a new printer contains less ink then a newly purchased one.
Third cause is that you got the wrong type of cartridge, or that they?re not inserted well. Were they changed just now?
In any case the right type is:
Black: HP 6615A Series or HP No. 15
Tri-Color: HP C6578 Series or HP No. 78
Hope it works out!