New black installed; will not print in black ink. Everything else prints!
I installed a new black in cartridge in the printer just as I have done before and while the color cartridge prints the black does not. Is it possible the black ink cartridge has dried out even though they both came out of the same package?
Re: New black installed; will not print in black ink. ...
Hi, it is possible that the black cart was not installed properly. Try reseating the black cart and see if it works. You can also try to calibrate the printer. you can do this by pressing the menu button then go down to calibrate printer. after that it would also help to perform a deep clean which can also be found on that same menu. then try to print. If all these fails, try to call the kodak hotline 800.421.6699
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Well if you already installed a new black ink cartridge and still wont print, then try cleaning your printer head. It can be that the some ink was hardened and got stuck preventing you to print a black color.
did you take the tape off the new cartridge and is the print head burned out for the black? if you installed the diagnostic's on it then run it and see what it says, otherwise expect the print head to be cooked, however it is possible to get a bad ink cartridge try tapping it on your finger and see if ink comes out if it does not then the ink cartridge is dried out or no good, about %15 of print cartridges are bad on just about any brand printer some more than others.
Are you confident the new cartridge is full and in-date? Can you confirm that the old cartridge was not removed until immediately before the new cartridge was installed? Did you remove the yellow tape from the new cartridge before you installed it? Was the black cartridge change properly completed such that an ink charging cycle occurred? Have you carried out any head cleaning cycles? If not, do it. Have you done a nozzle check print? If not, do it. Any sign of black ink? Yes, but not perfect? If not, do a couple more head cleans and nozzle checks. If still not perfect, let it rest for 24 hours to disperse air bubbles. Then repeat.
If you have already done lots of head cleans with no result, and you're sure you have a good ink cartridge properly installed, then there are other things we can try - assuming other solutions haven't worked either. Report back on my queries etc.
First of all... have you tampered with the printer's firmware? If not, it's unlikely it became corrupted. But if replacing the ink cartridges with fresh ones, and using a new print head did not fix your problem, you may be out of luck.
Is this a new problem, or has it always been like this?
Could it be that the print driver is always printing photo? In that case, it uses the narrow black ink cartridge instead of the fat 3eBK cart. You should print a nozzle check pattern and verify that you see the 3eBK cartridge pattern. If you do, the problem is likely SOFTWARE... your driver settings, not the printer itself.
you need to print only in black if that is all the ink you have, and also you need to remove the color cartridge as it still registers in the printer as able to be used, although it is empty or near so. Did you remove the tape over the print head fron the new ink cartridge? Do a print head alignment, or use the toolbox icon to tell the printer that you just replaced the cartridge. Some HP models chip the ink cartridges so even a refill wont register as a full tank and the printer wont print. chip needs to be reset (difficult) or just replaced with a new cartridge.