Question about Televison & Video
By saying that volume and picture controls work, do you mean you can access the TV's onscreen menu? If so, you may need to re-scan for available channels if you are using the TV's internal tuner. If the memory of those channels has been lost, the TV does not know where to "look" for a signal. You may also need to perform a power drain:
1. Unplug the product's power cable so that the device is not grounded to the house. Do not simply turn off the power-bar if one is in use.
2. Press and hold in the products power button for 1 minute to release the retained electricity from the capacitors and circuit board.
3. Plug the product back into the wall outlet rather than a power-bar to rule it out of contributing to the problem and turn the device back on. After this step, try the channel scan again if it didn't resolve the issue the first time.
Posted on Oct 17, 2008
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Posted on Jan 02, 2017
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