Question about Xerox WorkCentre M20i All-In-One Laser Printer

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Xerox workcentre m20i power off

Our office Xerox workcentre m20i just went totally off. We have checked to plug both to the wall and to the machine. Turned the machine off and on several times. Unplugged it from the wall into a different wall jack. And nothing helps. Any suggenstions? It was running fine all morning.

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First off try unplugging it and leaving it unpluged for 30 minutes. Not just turned off, but unplugged, then plug it back in and see if it works. There are filter capicitors in the low voltage power supply that sometimes have to sit with power removed for 30 minutes before they discharge and allow the power supply to turn on.
Sounds weird but I have seen it fix a dead machine probably 50 times or more. If that doesn't restart then you will have to replace the power supply. If that is the case let me know and I can tell you where to get it from and ho\w to replace it.
Try leaving it unpluged for 30 minutes. not less than 30 minutes.

Posted on Oct 16, 2008

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CHANGE 3 1000MIC CAP

Posted on May 13, 2010

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Find a low voltage power supply, its gone.

Posted on Mar 09, 2009

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WorkCentre M20/M20i Documentation - Xerox Support and Drivers

www.support.xerox.com/support/workcentre-m20-m20i/documentation/enus.html
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