Question about Canon Office Equipment & Supplies
The most likely cause of this problem is a paper feeder malfunction. Because you were not specific in the model you have, repair could be rather variable.
One plausible cause is the paper rollers have tried up. Normally when the small rubber rollers grip the paper, the friction generated by a properly moisturized feeder can grip a single sheet. If your rollers are getting dry, you can use some rubbing alcohol on a q-tip and rub it on the rollers. Make sure not to use isopropyl alcohol, that will cause the rollers to dry out even more. I've heard of people using WD-40, but I've never tried that. You would want the WD-40 to dry a while otherwise it will leave greasy residue on your nice white paper.
Another cause could be a small object (paperclip, staple, raisins) stuck in the paper feeding mechanism. Carefully inspect the feeder, comparing one side to another, and gently pushing on the movable parts to make sure they can move free. You don't want to push too hard or you could knock out a needed spring or damage the plastic gears.
Hope this helps!
Posted on Oct 16, 2008
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Posted on Jan 02, 2017
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