Question about Office Equipment & Supplies
When i insert the cd case with the cd mounted in the right place aligned with the 2 white dashes an error is displayed with "tray not closed" close tray to continue.
But the tray cannot br closed with the cd mounted on.
We had the same problem. We had to use HP's printing software. It was called HP Photosmart Essentials. We are using version 3.5. When we went to HP's website to download Photosmart Essentials, it only had version 2.5 for our printer. Our printer, the 5280, is now discontinued so we had to enter another all-in-one printer model that was similar to ours that allowed us to download the 3.5 version. Anyway, best of luck. P.S. - HP isn't what it used to be. I'm considering switching to maybe canon or something. Anyway, peace out.
Posted on Apr 09, 2009
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Posted on Jan 02, 2017
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