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Web cam not working

At yahoo messenger application, when i broadcast my web cam it shows "a network error occured when connecting to the service". i can not view other web cam and they can not view my web cam. i'm using HP pavillion dv6700 and wireless network

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  • donturon Oct 16, 2008

    HP dv6700 built in web cam

  • A Womans Computer Man
    A Womans Computer Man May 11, 2010

    ok...what webcam are you using?

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  • 257 Answers

Hello have you check the cam with another system or check the connection well and make sure the cam is on then reconnect it to the power source and make sure you click on the view webcam to view others persons webcam
ok
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Posted on Oct 17, 2008

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If you see a black screen when broadcasting your webcam:
There may not be enough light in the room. If so, illuminate the room appropriately.
Your camera may not be functioning properly. Try your camera with the manufacturer's software.
The correct camera may not be selected by Yahoo! Messenger. To change your camera source:
1. Click the "Messenger" menu in Yahoo! Messenger and select "Start My Webcam."
2. Click the "Messenger" menu in Yahoo! Messenger and select "Preferences."
3. Click the "Webcam" category.
4. Click the "Camera Source" button.
5. Click the pull-down menu and select the desired camera.
6. Click the "OK" button.
If you see a black screen when viewing a friend's webcam:
Check the status message at the bottom of your viewer window. If it says "Stopped," the person broadcasting has stopped broadcasting images. Ask the person to resume broadcasting and try viewing again.
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Hp web cam


Normally, If you are running Windows XP, the Built-In Internet Connection Firewall (ICF) maybe enable without your knowledge. This is the default setting of Windows to protect your PC from hacking. However, of course, this default setting may block you from running some applications you might need to use like Viewing WebCam in Yahoo! Messenger. Anyway, there is always a way to solve the problem.

Below are the steps to enable you to veiw WebCam by instructing you to ensure that the correct ports are opened.

1. Click Start, Settings, and select Control Panel.
2. Double click on the Network Connections icon.
3. Right click the connection that you use to connect to the Internet, and then click on Properties.
4. On the Advanced tab, uncheck the box Protect my computer… if you would like to disable the firewall. If you like to only open the webcam ports, check the box and continue with the remaining steps.
5. Click the Settings button.
6. Click the Add button.
7. Under Description… fill in Yahoo! Webcam. Under Name or IP… fill in 127.0.0.1. Under both External Port and Internal Port fill in 5100. Check the button TCP.
8. Click OK to close all opened dialog boxes.
Work done! I guess now You can view webcam in Yahoo! Messenger

That will resolve the issue.

However, if the issue persists, you can try below thing. By disabeling and enabling the webcam feature.



Disabling Webcam application:
Disabling Windows Image Acquisition (WIA) service will disable the webcam.

1. Click Start, and select Run.
2. In the Open box, type SERVICES.MSC
3. Press Enter on the keyboard. Services box will pop up.
4. In the Services window, scroll down to Windows Image Acquisition (WIA) service. 5. Right-click "Windows Image Acquisition (WIA)" and select Properties.
6. In the General tab, under Service status, click the "Stop" button.
7. Click Apply and OK.
8. Restart the notebook. This will disable the webcam on the notebook

Enabling the web cam application :

1. Click Start, and select Run.
2. In the Open box, type SERVICES.MSC
3. Press Enter on the keyboard. Services box will pop up.
4. In the Services window, scroll down to Windows Image Acquisition (WIA) service. 5. Right-click "Windows Image Acquisition (WIA)" and select Properties.
6. In the General tab, under Service status, click the "Start" button.
7. Click Apply and OK.
8. Restart the notebook. This will enable the webcam on the notebook.

That will resolve the issue.

Sep 07, 2008 | HP Pavilion dv6000z Notebook

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