Camera works fine but i cannot download pictures to pc, both my computers are xp and are ok with my other camera using the same cable, i have also tried a different cable but my cannon will still not download my pictures, my camera was working ok with my pc last week. yours Pete big.
Try setting your camera to mass storage instead ptp.
Reinstall the software of canon.Also see if the camera is in transfer mode rather in shooting mode.
Check if your card is accidently locked somehow.
Always try to load original driver cd and software that came with the camera.
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ALTERNATE WAY TO TRANSFER PHOTOS TO COMPUTER If your photos are stored on the memory card, then removethe memory card from the camera and insert it into an USB memory card reader.Connect this USB memory card reader and memory card into the USB port of yourworking computer. Your computer will see this as an USB Mass Storage Device oran external storage device; you can then open the folder on the memory card andcopy the photos to your computer.Memory card reader is a handy device and is inexpensive. Youcan copy photos from other cameras and you can also download photos off yourmemory card to someone else's computer without the need of installing anyprograms.
hiyou have to load the drive file in your new lap top. or you just can use an external memory card reader which i recommend more for the sake of your camera. the camera's usb port are not that strong. if you just plan to download picture file. Please use external one. It cost less than $10 or free sometime in fry's electronic.
Consider NOT connecting your camera to your computer.
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.
When you format the card, be sure to do it in the camera, as the camera firmware writes hidden files to the card.
When you insert the card into the card reader, be sure to set write-protect, so the contents cannot be corrupted.
I suspect what may have happened is that at some point there has been a conflict between files written to the card by the camera and the computer.
i have the same camera but i want to use it like a webcam. I found a driver that is located in the canon homepage, called "canon RAW codec"(compatible with Vista and XP), and it allows you to download the photos of the camera and to take fotos instantly, but it don't suport the webcam function... :( . I'm using it in windows XP.
That's all, Ithink that it must work for all the users.
Go to the "Add and Remove Programs" in your Control panel.
Do a "Change" and do the 'repair program' utility. That should fix it, good as new. If that is not a possible option, try uninstalling. (if there is no "Change" and 'repair program') then Run the normal uninstall program.