Question about Panasonic PANAFAX UF-6000 Fax

2 Answers

Panafax UF-6000 can send but not receive

I have two Panafax UF-6000s in a remote office that both have the same problem - unable to receive faxes. It can't be a coincidence these two are having problems but the other fax machine (a different brand/model) is fine.

When sending faxes to these two machines, the number rings, the fax machine 'answers' but the fax does not go through. The sending fax machine will continue to resend but the fax never goes through.

The phone line itself is good. An analog phone tests fine. But we can't figure out why both fax machines are having this same problem.

It should be noted this building has had several power outages recently - it is possible a power outage knocked out a setting somewhere?

Thanks

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  • sdravk Oct 17, 2008

    Will this clear out the programming done to the fax machines? Like the fax machine's identifying phone number and stored numbers?

    And once this is done, is there anything else that needs to be done to it? Or should it be good to go?



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2 Answers

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Sounds like a memory lock up all you should need to do is a all job clear

Posted on Oct 20, 2008

  • Paul Homuth
    Paul Homuth Oct 20, 2008

    doing this will not clear any of your settings

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Yes, especially if they were active.

Do they show Code 21?

Factory reset them.

Unplug the power cord from the back of the machine
While holding down the ENERGY SAVER key, plug in the power cord.
Scroll down to SHIPMENT SET
press SET
press 2
wait for machine to reboot

Posted on Oct 16, 2008

  • Leroy Elliott
    Leroy Elliott Oct 17, 2008

    Yes, they will be just like they came out of the box

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