I was in the middle of working today when I must have typed something on my keyboard that made the mouse stop working. I was using a Logitech wireless mouse (and keyboard), so I tried to reconnect it. Then I changed the batteries. All to no avail. Then, I tried to plug in just a normal USB, old fashioned mouse. Still didn't work. How can I fix this problem (bearing in mind that I can't navigate to new places like the control panel and whatnot without a mouse)?
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Re: Every kind of mouse won't work!
Turn the mouse over and find the small
rest/connect button on the bottom of the mouse and press it to
Reset/Connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press
the mouse. This should be done whenever you change batteries or
Hope this helps you. Bud
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You need to reset the mouse and keyboard to the sensor. On the sensor(base) you should have a button and under the mouse you should have also a button. Press the sensor(base) button first and quickly the one under the keyboard and mouse. If the doesn't work shut down the system, unplug the mouse and keyboard sensor(base) and re-plug it back in . Start the system and try the process again.
Assuming that you have good batteries installed, turn the
Keyboard over and locate the small reset/connect button on the back of the
keyboard and press it. Then try to see if it is working. If not try
pressing the button on the receiver and then on the keyboard. Try typing, should work okay.
Also to Rest/Connect the mouse, turn the mouse over and find the small rest/connect button
on the bottom of the mouse and press it. This should connect the mouse to
the receiver and work properly. If not, try pressing the receiver button
and then press the button on the mouse. This should be done whenever you
change batteries or glitch. Hope this
almost every wireless keyboard / mouse has a connect button somewhere. its located on the bottom or on the side. what you need to do is to press and hold on the connect button to synch the device with the transmitter connected to the computer. if the transmitter on the computer has a connect button you might need to press them both at the same time. do the same if the wireless mouse stops working.
Press the Receiver button (and the lights will start
If the Keyboard isn't working, press the small RESET/CONNECT
button on the back of the board to connect the keyboard to the
receiver. Then they
should work okay.
Hope this helps. Bud
I had the same problem. Some keys on the keyboard would work, others not. It seemed to happen after an update to the SetPoint software. I got it fixed! I tried everything and in the end this is what worked:
1. I started the computer and obviously could not log in. 2. My mouse worked, my standby key worked, but no other keys. 3. I used the mouse to activate the on-board keyboard in Vista (left bottom corner). 4. I put in my password and logged in. 5. I opened up an app (Excel in my case) to try to type something in. 6. As soon as I hit a key a Logitech wizard for encrypted communication came up!!! It asked me to press the connect button and then enter a code it displayed (keyboard worked at this point).
From this point on the keyboard worked!!
Note to Logitech.... great job on the extra security... bad job on the implementation... if your wizard runs after a PC is rebooted that has login passowrd protection.... how are the users supposed to log in?? Note: My logitech upgrade hung... with mouse and keyboard becoming unresponsive so I had to do the hard power off... maybe the wizard was meant to run after the upgrade before I had to force a restart, but this is something that should be taken into account as well.
Have you tried re-setting the frequency for one of the devices? simply click the button on the infra-red unit then click the button on the back of keyboard and notice the infra-red unit stopped scanning.