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Re: kenmore washer he3 front load
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing. I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information. RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell. In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
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The bleach dispenser is a syphon system. When you put in the bleach , it fills the reservoir to a point just below the syphon point. Your bleach tray has a tube attached to it, with a loose cap around the tube that causes the bleach to be delivered to the washload when the water is added. Remove the cap over the tube in your bleach tray. You'll also note a similar arrangement for your softener dispenser. Clean both caps and tubes. Make sure that the caps fit properly back down over the tubes. The syphoning effect will work only up to the point that the circuit is broken by air. If your cap sits up too high, the syphon effect is broken early, leaving residue (water) in the dispenser.
Best regards, --W/D--
This is usually just as simple as adjusting the syphone up and down. releveling your machine or cleaning the dispenser itself. when the water enters the dispenser gravity syphones the water out . nothing really machanical about it. unless the water is not filling up the cup enough to go above the max line. you can test it by putting water in the dispenser above the max line and adjusting the syphone cap up and down.this should grab a suction.
ck for blockage between dispenser and where it comes into tub just above door have known dry detergent if used not disolve and cake up blocking inlet to tub also be sure drawer is clean and ck above drawer in washer and clean small holes
The Sears repair man told me that I was filling the bleach and fabric softener too high and when you close the tray is splashes over and runs into the drum. Not all of it runs out though just the portion that goes over the Fill Line.
Getting around the way the boards are pre-programmed is not something they write into the manuals or even make programable. If you want to soak with more bleach, open the dispenser drawer after the unit has filled and add a bleach/ water miture to the soap area of the dispenser. This will let it run into the machine and will get you more bleach in there.