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To set speed dial numbers,with the handset down press the SPDL key(the key should flash)
enter in the 1 digit memory location code (1-9)
enter in the telephone number (up to 32 digits)
then lift and replace the handset. You should hear a confirmation tone and the SPDL key will stop flashing
To use pick up the handset, access a line and press SPDL and the location code (1-9)
Turn the program toggle switch on (right side of KSU), go to the phone to be programmed and press the # button, then press the line button to ring, then pick up and then hang up handset. You should hear a confirmation tone. This will affect all line buttons, even the ones not pressed. Any line buttons not pressed will not ring. Do this at each phone.
Try doing Special (sideways 8) 360 and make sure your display says Auto CO Access On. If it does not then do it again so that it will. Then try doing Special (sideways 8) 361 and make sure your display says Auto IC Access On. If it does not then do it again so that it will.
Look for power on the InterTel system, any kind of lights on the system is an indication you at least have power to the system. If you are plugged into a power strip and have no lights, remove the power cord from the strip and plug it directly into an AC outlet. Be sure to turn off the system before plugging it into a wall outlet, and then turn the system back on. Good Luck
On your Intertel Encore system you can program from a phone at extension 20.
Intertel does not allow the sale of the manual to end-users (you) only Intertel dealers have access.
I can help with the time change:
From EXT 20 press the PROGRAM key, use the arrow keys to scroll until "System Programming" is displayed. It will ask for the password. The default is 1111, if it's been changed you may be in trouble...
You would then select "System" then Select "Time and Date" - change the time (24 hour format) and date (MMDDYY) then hit the SPEAKER button to complete programming.
I hope this helps. I have not done this myself, just passing on the instructions.