Question about HP Media Center m7060n PC Desktop

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HP computer every time I restart my computer everything freezes up and it will not restart. I have to shut it off and turn it on many times to get it to work. I have a HP computer

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  • relfel66 Feb 07, 2009

    Mine does the same thing m7640n



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Hi, my name is Alex and im here to help sort your problem out

There are a few reasons why your computer can be hanging.

1: Check to see if there is dust inside the computer. If there is a lot of dust, then remove all the cards such as graphics card, memory and also remove the processor and its fan to remove all dust. Dust is a known cause as it traps heat and can cause the CPU not to run properly. If you are not sure of how to do this, then please get a qualified computer technician to do this for you.

2: The other known problem is you could have a conflict with software or even hardware. Have you recently installed any new hardware in your PC. If you haven't, and isnt a dust problem, then its a software problem, its possible you may have a virus that is not letting your PC restart properly, but I would uninstall any software you may have installed before this problem started occuring before considering a virus

I hope this information helps. Please let me know if you have any more questions,

Posted on Oct 16, 2008

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Help


It sounds like you have a software issue with windows and that is what is causing yoru computer to freeze. If you would like to get rid of this issue you can re-install windows with the CD that came with your computer. If you decide to go this route it will erase everything on your computer so backup anything you do not want erased. What you will need to do is put in the windows CD and restart the computer. The computer will now boot from the windows cd and you will be prompted asking if you would like to install windows. Good luck and keep me posted.

Thanks - Tech101

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Hi! computer help pls!


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