Question about Kitchen Ranges
You said, Your Jen-Air stove's oven racks keep falling after the heats been on. This is scary and unsafe. Your gas range is only 2 years old.
This may be caused by the racks being left inside the range when using the self cleaning system. Which can cause the racks to become warped and or discolored.
If they are warped they may not sit even in the oven while baking and also move or change their shape
form the heat every time you use the warped racks in the oven.
If you leave the oven light on before you start the oven and watch the racks as they warm up with weight on them you will see if this is the case.
Then you will want to replace them.
Let me know what happens.
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Posted on Oct 17, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
Hello Kathy Manson - Unfortunately, based on the symptoms you are describing, the oven liner would need to be replaced. The oven liner cannot be adjusted or shimmed to resolve this issue. If I was in your position, I personally recommend consulting an experiencing service technician to assist with the repairs.
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