Question about Brother HL-2040 Laser Printer

1 Answer

Brother 2040 paper light .. continuous red

Hi.. I think I have a paper jam.. but cant get at it.
Ie . I gently pulled a stuck piece out and only 3/4 of it came out.
I cant see any fragments ect.

have opened up the back and taken out the paper tray

any diagrams as to what I can do now??

email >
Ditto--same problem. But I've got an additional problem in that its the second printed paper that jams. The first printed paper has correct printing on it but the paper comes out all folded up in little horizontal folds.

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 70 Answers

If you removed a piece. But more remains it must also be removed. Look closely along the paper path for something that will release to provide access to the path.

Posted on May 03, 2017


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


SOURCE: Brother printer jams all the time

Great solution here,i was having the exact same problem to the point where i was going to send it back.When you select your paper under general setup on your printer,glossy,plain, must also select the same,glossy,plain,inkjet under printing preferences when you select what printer your going to use.

Posted on Apr 06, 2007

  • 1113 Answers


light explain link check first!.... paper jam light indicates a few things ie paper mismatch.

possible dirty feed roller, confirm by using bypass slot.

slightly damp rag on rubber feed roller to clean if the issue

Posted on Dec 22, 2007

  • 21 Answers

SOURCE: Re: paper jam in brother laser printer hl 2040 : paper red ligh continue to flash

Try shutting the printer completely down & unplug power. then plug power back in and while holding down all buttons on the printer control panel, turn it back on. this should put it into a self diagnostic mode that prints out just about everything the printer can do, including a sample page. Also, be sure all rollers are clean & trays are completely closed before restarting. If the printer works when you do this, you should most liely check all settings in the software package (driver) or perhaps reinstall the drivers. If this is necessary, be sure to download the latest drivers from the Brother website.

Posted on Feb 11, 2008

SOURCE: Brother HL-2040 Flashing Paper LED

Clean the drum cartridge

Posted on Feb 19, 2008

  • 32 Answers

SOURCE: paper jamed

Sounds like the fuser is causing the jam. Anything from a dislocated pic finger to other paper debry can be causing these types of jams.
If you open the back door, will the page exit the printer fine of does it still jam?
If it still jams the fuser is definatly the problem. If it dosen't, then it might be the delivery assembly causing the jam.
You might be able to see where the jam is happening if you print something and watch it though the back to see where the paper catches and jams.

Posted on Nov 19, 2008

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers


Turn off, unplug, and open the printer. Wait for some time to let the printer cool down. Pull out the print cartridge, if you do not see the paper jam. Gently remove the paper by pulling it. Inspect the rollers.

Jun 18, 2015 | Office Equipment & Supplies


How to Fix a Paper Jam in a Copy Machine

It seems inevitable that the copy machine will have a paper jam. You need the copies immediately, so how do you fix the jam? Luckily, ingenuity and a manual, can help you fix the problem yourself. Fixing a paper jam, can elevate you to hero status amongst your co-workers.

  1. Discover the location of the jam. Carefully open the cover of the copy machine and the paper tray to see exactly where the paper is jammed.
  2. Step 2 Turn off the copy machine before pulling out the paper.
  3. Step 3 Pull the page out, the opposite way it is fed into the copier. Pull the jammed sheet out gently. If you tug too hard, the paper may rip.
  4. Step 4 Check for any paper fragments and clean up any torn pieces.
  5. Step 5 Check the roller where the jam occurred to be sure none of the copier parts are loose or broken. The roller should be smooth all the way across with no possible snags.
  6. Step 6 Replace the cover and paper tray and turn the machine back on.
  7. Step 7 Press the button to cancel the paper jam message. This button will vary among copy machines. The display will tell you which button to push.

on Jul 14, 2010 | Office Equipment & Supplies

1 Answer

Paper jam. Sheet printed but didn't pass through the rollers

  • Remove the paper tray completely by pulling it out towards you.
  • Now pull the jammed/stuck paper out gently.
  • If you cannot remove the paper by the above procedures,open the printers front cover to access the cartridges assembly.
  • Pull the cartridges assembly gently and slowly.This will come out together with the jammed paper.
  • If jam not cleared,open the back cover and pull the tab outwards to access the fuser unit.Remove the stuck papers here.

  • Hope this helps.Thanks!

Oct 31, 2011 | Brother HL-2040 Laser Printer

1 Answer

Welll its not a canon but ew are in dire need. Our 16 month old OKI b4600 wont print.Error message says clear paper jam. cant find a jam swapped tray, cartridge/drum etc. No luck. Any suggested

Hi There and Welcome to Fixya,

Usually, paper jams can occur at the input location right at the bottom of the printer - always remember that even a tiny piece of paper can cause halt in printing, hence, the error message.

Here's what I'm suggesting for you to do :
  • Start with pulling out the tray from the printer and look for ANY crumpled/pieces/fragments of paper that could be tucked in.
  • At the bottom of the printer is the feed area - do the same thing and remove any pieces of paper.
  • Ensure that it's absolutely "paper fragment free" before returning the tray back at the printer.
  • Next, is to open the top cover and carefully remove the drum.
  • Remove any pieces or fragments of paper that you find.
  • Carefully slide back the drum, ensure that everything snaps into place.
  • Close the top cover.
  • Restart your printer.
I most certainly hope this helps.

Thank you for using FixYa.

Mar 25, 2011 | Canon PC-940 Black and White Copier

1 Answer

I have a paper jam. Some of the paper is still stuck in the rollers. Machine said to open back door. I did and can see the pieces of paper but when I try to pull them out with a pair of needle nose...

HI, Try to roll gently and slowly the paper roller and pull the piece of paper in the same time. Grab the piece of paper close to the roller to prevent tearing. Good luck!

Mar 03, 2011 | Dell 5210n Laser Printer

1 Answer

Paper red light is blinking and it won't print but there's paper in the printer. I had to pull out 2 pieces of stuck paper earlier.

You may encounter a paper jam while working with your Brother printer. You need to be cautious while feeding the paper to your printer. Paper jams are often obvious, but you might come across a situation when you do not get any indication that the paper has jammed up the printer. In such cases, you need to open your printer and visually inspect it to search for the jammed paper. If the rollers of your printer are leaving marks on the printouts, then there is a need to clean them. Using chemical cleaners such as benzine, thinner, or alcohol to clean the rollers might prove hazardous to your printer.

Nov 29, 2010 | Brother HL-2040 Laser Printer

1 Answer

I have a paper jam with a samsung CLX 3175FN. Can't get the stuck paper out! Turning on and off didn't work.

If the paper is jammed inside the machine follow these steps:
1. Open the front cover and pull the toner cartridge out, lightly pushing it down.
2. Remove the jammed paper by gently pulling it straight out.
3. After removing the jammed paper, make sure there is no additional paper in the paper path.
4. Insert the toner cartridge and close the front cover.

If the paper is jammed in exit are follow these steps:
1. Open and close the front cover. The jammed paper is automatically ejected from the machine.
2. Gently pull the paper out of the output tray.
- If you do not see the jammed paper or if there is any resistance when you pull, stop and go to the next step.
3. Open the rear cover.
4. Carefully remove the paper by pulling in the direction.
- If the paper tears, make sure that all of the paper fragments are removed from the printer.
5. Close the rear cover. Printing automatically resumes.

Nov 17, 2010 | Samsung Office Equipment & Supplies

1 Answer

It just keeps displaying there is a paper jam

Hi, Just follow these steps and check whether there is a paper jammed or no.:-
1. Press in the tabs on the rear access door to remove the door. 2. Gently pull the paper out of the rollers. IMPORTANT: If the paper tears while removing it, check inside the printer for torn pieces of paper and remove them. Additional jams are likely to occur if all of the torn pieces are not removed. 3. Replace the rear access door. Gently push the door forwards until it snaps into place.

Feb 13, 2010 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

Are there any releases for a paper jam in an HP psc 950? I have a paper jam that is under parts that do not appear to be moveable. I also cannot remove the paper tray--and my fingers can't fit inside to...

1) Power Off.
2) Disconnect USB cable and power cord
3) Clear the paper jam from the back of the unit by opening the rear access door. Turn the dial on the rear access door counter clockwise, and then pull the door toward you to remove it
4) Gently remove any paper from the rollers. Get all the pieces - any bits left inside will make it more likely to jam with future use
5) Reattach the rear access door. Gently push the door forward until it snaps into place
6) Reconnect the cables and power cord.

Try your print job again.

Dec 21, 2009 | HP PSC 950 All-In-One InkJet Printer

2 Answers

How to clear a paper jam from laser printer HL2040

Take the toner out of the fount and you will see a little piece of paper pull that out! Your good to go!

Mar 03, 2009 | Brother HL-2040 Laser Printer

Not finding what you are looking for?
Brother HL-2040 Laser Printer Logo

Related Topics:

45 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

478 Answers


Level 3 Expert

379 Answers

Jim Keysor

Level 2 Expert

329 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides