Hi Sharon, The link below could hold the answer... Please read and then click the link for more information
...... I have no idea but hope this helps...CHEERS..
To perform the Master Reset
, carefully unplug the washing machine from the power outlet and leave it unplugged for one minute. After one minute is up, plug the washer cord back into the wall. Next, open and close the door of the washing machine 6 times within 12 seconds to send a "reset" signal to all the components.(This is a common fix that many appliance repair mechanics use - it works on about 50% of all washing machines.)
Once the reset has been completed set the washer to do a small load
with no clothes in the washer. See if the washer goes through with the cycle as normal. If the washer
performs correctly, then it has been reset and is fixed. If not refer to more troubleshooting techniques and causes of problems below.
If that did not solve the problem then it may be the "Lid Switch"
. Top loading washing machines that
have a faulty lid switch will not turn the agitator and the spin cycle will not start. However on some washing machine models it will still agitate but not spin. To properly check this you must remove the lid switch.
How To Fix Washing Machine That Is Not Spinning or Draining